JPR Services Inc
Account Supervisor, Public Relations
JPR Services Inc, San Diego, California, United States, 92189
Who are we?
J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts, and lifestyle brands in the world, including Relais & Chateaux, Vail Resorts Hospitality, and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We're passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.
Forbes said "These are the Women Dictating Where You're Traveling," and Inc. Magazine featured J/PR in an article titled, "How Two Millennial-ish Women Built a PR Powerhouse." This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain's Best Places to Work (to name a few).
At J/PR, we're incredibly intentional about our company culture, and we wholeheartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training and retreats, along with a connected company culture.
Who are you?
You are seasoned in media relations, the client go-to, and are starting to work on account strategy when not flawlessly executing a FAM or Media Mission. You play a crucial role in not just delivering big hits, features, and profile stories for clients, but also begin taking a bigger role in helping Account Leads manage the team and leading in-person client-facing interactions. At this stage, the ideal person has solid media relationships in place (in both regional and national markets), meets with media regularly, and is constantly concepting pitch angles based on sound research to get media engaged and excited. In this role, the ideal candidate will take proactive ownership, overseeing the strategy for media relations-focused tasks, looking at accounts holistically to understand what is needed, and then jumping in for team members at all levels to help / alleviate where needed
The Role
As the Account Supervisor, you are now considered management at J/PR, which means you'll have the opportunity for both tactical account management, as well as broader leadership where you can offer coaching, guidance, and career support to your account teams. You'll have the opportunity to be the day-to-day lead on smaller accounts, managing internal delegation, while also starting to step into account strategy with a Director's help. This means you'll own the process for creating year-long strategies for our clients (putting together the template, delegating slides, and leading creative brainstorming) and will also be learning how to anticipate the client's needs before they even ask. You'll be busy attending FAMs and Media Missions, are beginning to join pitches for new business, and are upping your media relations game to focus more on KPIs and bigger placements and stories. This is the level where you'll also start handling the contract renewal process, as well as new contracts for new clients/new business. You'll also regularly attend industry events and raise your hand to participate in webinars and virtual events when able.
Duties and Responsibilities
Account + Client ManagementManage day-to-day client activities, including communication, research, planning, implementation and evaluation of public relations activities, and paying careful attention to budgets, resources, deadlines and client expectationsStrategically and quickly react to client needsLead your accounts through their 90-day goals, adapting, evolving and enhancing the tactics along the wayLead small accounts seamlessly, moving towards bigger leadership opportunitiesDevelop and implement creative & media worthy programsCreate the strategy as an Account Lead on some accounts, asking for support from the Leadership Team when necessaryBegin to utilize Harvest to manage team members' time and account profitabilityDevelop press-worthy programs and ideas for clientsMedia Relations
You are a master at creating buzz-worthy collaborations or spinning basic info into a bigger storyYou have a solid, trusted network of A+ media relationships whom you can tap on a moment's noticeTeam Leadership
Begin managing account team(s), providing leadership, guidance, feedback, and coaching both in person and remotelySupport and offer insight as needed to senior leadershipNew Business
Regularly participate in J/PR new business pitching, with the ability to articulately define what sets us apartJ/PR / Industry
Weave your industry involvement into the collective knowledge base of the agency, reporting back on insightful information and creating opportunities for clientsResponsible for developing one educational workshop each yearOther
And other tasks, projects, or duties as requiredExperience
College Degree or comparable experience requiredAt least 5 years of public relations experience in the hospitality, culinary, travel, tourism, restaurant and/or consumer lifestyle arenasAgency experience a must, in-house experience is a plusMust have stellar client and media referencesMust have strong and proven relationships with local, regional and national media contactsMust have strong, effective and proven management skillsRequirements
Ability to travel for client needsExcellent computer skills, including Google Suite, Microsoft Office (Word, Excel, and PowerPoint) in a Mac OS environmentExcellent oral and written communication skillsExcellent interpersonal skills, experience in a hospitality environment is a plusExcellent time management and organizational skillsMust be able to identify and resolve problems in a timely mannerStrong knowledge of media and news cyclesAbility to thrive in a deadline-driven environmentStrong understanding of Facebook, Twitter and InstagramFoundational understanding of Influencer engagementPolished and professional demeanorSelf-motivated with a positive natureMust have a valid passport for international travelBenefits
J/PR offers a competitive benefits package, including:
Competitive base salary: $80,000 - $85,000, commensurate with experienceCommission opportunitiesYear-end discretionary bonusMonthly Cell Phone StipendCompany contributions to medical, dental, and vision insurance premiums401K with employer matchAccrued PTOBirthday PTOFlexible Release FridaysHotel trade with our world-class clients (complimentary stays across our entire portfolio)Hybrid office schedule (2-3 days in office)Corporate ClassPass discountsPet insurance discountsMilestone gifts at 1, 5, and 10 yearsAnnual holiday and summer parties, plus regular socialsOngoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYJ Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts, and lifestyle brands in the world, including Relais & Chateaux, Vail Resorts Hospitality, and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We're passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.
Forbes said "These are the Women Dictating Where You're Traveling," and Inc. Magazine featured J/PR in an article titled, "How Two Millennial-ish Women Built a PR Powerhouse." This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain's Best Places to Work (to name a few).
At J/PR, we're incredibly intentional about our company culture, and we wholeheartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training and retreats, along with a connected company culture.
Who are you?
You are seasoned in media relations, the client go-to, and are starting to work on account strategy when not flawlessly executing a FAM or Media Mission. You play a crucial role in not just delivering big hits, features, and profile stories for clients, but also begin taking a bigger role in helping Account Leads manage the team and leading in-person client-facing interactions. At this stage, the ideal person has solid media relationships in place (in both regional and national markets), meets with media regularly, and is constantly concepting pitch angles based on sound research to get media engaged and excited. In this role, the ideal candidate will take proactive ownership, overseeing the strategy for media relations-focused tasks, looking at accounts holistically to understand what is needed, and then jumping in for team members at all levels to help / alleviate where needed
The Role
As the Account Supervisor, you are now considered management at J/PR, which means you'll have the opportunity for both tactical account management, as well as broader leadership where you can offer coaching, guidance, and career support to your account teams. You'll have the opportunity to be the day-to-day lead on smaller accounts, managing internal delegation, while also starting to step into account strategy with a Director's help. This means you'll own the process for creating year-long strategies for our clients (putting together the template, delegating slides, and leading creative brainstorming) and will also be learning how to anticipate the client's needs before they even ask. You'll be busy attending FAMs and Media Missions, are beginning to join pitches for new business, and are upping your media relations game to focus more on KPIs and bigger placements and stories. This is the level where you'll also start handling the contract renewal process, as well as new contracts for new clients/new business. You'll also regularly attend industry events and raise your hand to participate in webinars and virtual events when able.
Duties and Responsibilities
Account + Client ManagementManage day-to-day client activities, including communication, research, planning, implementation and evaluation of public relations activities, and paying careful attention to budgets, resources, deadlines and client expectationsStrategically and quickly react to client needsLead your accounts through their 90-day goals, adapting, evolving and enhancing the tactics along the wayLead small accounts seamlessly, moving towards bigger leadership opportunitiesDevelop and implement creative & media worthy programsCreate the strategy as an Account Lead on some accounts, asking for support from the Leadership Team when necessaryBegin to utilize Harvest to manage team members' time and account profitabilityDevelop press-worthy programs and ideas for clientsMedia Relations
You are a master at creating buzz-worthy collaborations or spinning basic info into a bigger storyYou have a solid, trusted network of A+ media relationships whom you can tap on a moment's noticeTeam Leadership
Begin managing account team(s), providing leadership, guidance, feedback, and coaching both in person and remotelySupport and offer insight as needed to senior leadershipNew Business
Regularly participate in J/PR new business pitching, with the ability to articulately define what sets us apartJ/PR / Industry
Weave your industry involvement into the collective knowledge base of the agency, reporting back on insightful information and creating opportunities for clientsResponsible for developing one educational workshop each yearOther
And other tasks, projects, or duties as requiredExperience
College Degree or comparable experience requiredAt least 5 years of public relations experience in the hospitality, culinary, travel, tourism, restaurant and/or consumer lifestyle arenasAgency experience a must, in-house experience is a plusMust have stellar client and media referencesMust have strong and proven relationships with local, regional and national media contactsMust have strong, effective and proven management skillsRequirements
Ability to travel for client needsExcellent computer skills, including Google Suite, Microsoft Office (Word, Excel, and PowerPoint) in a Mac OS environmentExcellent oral and written communication skillsExcellent interpersonal skills, experience in a hospitality environment is a plusExcellent time management and organizational skillsMust be able to identify and resolve problems in a timely mannerStrong knowledge of media and news cyclesAbility to thrive in a deadline-driven environmentStrong understanding of Facebook, Twitter and InstagramFoundational understanding of Influencer engagementPolished and professional demeanorSelf-motivated with a positive natureMust have a valid passport for international travelBenefits
J/PR offers a competitive benefits package, including:
Competitive base salary: $80,000 - $85,000, commensurate with experienceCommission opportunitiesYear-end discretionary bonusMonthly Cell Phone StipendCompany contributions to medical, dental, and vision insurance premiums401K with employer matchAccrued PTOBirthday PTOFlexible Release FridaysHotel trade with our world-class clients (complimentary stays across our entire portfolio)Hybrid office schedule (2-3 days in office)Corporate ClassPass discountsPet insurance discountsMilestone gifts at 1, 5, and 10 yearsAnnual holiday and summer parties, plus regular socialsOngoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYJ Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.