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Lighthouse Technology Services

Max - Communications Consultant/Technical Writer

Lighthouse Technology Services, Depew, New York, United States, 14043


*Remote Contract Opportunity*

Lighthouse Technology Services is partnering with our client to fill their Communications Analyst / Technical Writer position! This is a 6+ month contract opportunity and will be a remote engagement ideally in the EST time zone, within the United States. This role will be a W2 employee of Lighthouse Technology Services.

What You'll Be Doing:

• Develop, write, and maintain detailed technical documentation, including user guides, training materials, system manuals, and process documentation for Azure projects, new systems, and technologies for the Cloud Competency Center.

• Create and distribute internal and external communications related to project updates, status reports, and technical changes.

• Establish communication plans as they relate to process and project documentation.

• Work closely with IT teams, project managers, and stakeholders to gather information and ensure accurate and effective communication.

• Review and edit documentation created by other team members to ensure clarity, accuracy, and consistency.

• Format technical documentation using company styles and accessibility.

• Assist in the planning and execution of communication strategies for IT projects, ensuring all stakeholders are informed and engaged.

• Translate complex technical concepts into easy-to-understand language for non-technical audiences.

• Collect and incorporate feedback from users and stakeholders to continuously improve documentation and communication processes.

What You'll Need to Have:

• Minimum of 3-5 years of experience in technical writing and communications, preferably in an IT or cloud services environment.

• Bachelor's degree in Communications, Technical Writing, Information Technology, or a related field.

Preferred Skills:

• Cloud services (Azure preferred)

• Agile methodology especially scrum (epics, user stories, features, MVP...) (SAFE preferred)

• Excellent written and verbal communication skills.

• Write clear and concise communications for distribution.

• Ability to work independently and as part of a team.

• Proficiency in documentation tools such as Microsoft Word, PowerPoint and SharePoint.

• Attention to detail and strong organizational skills.

• Ability to manage multiple projects and meet deadlines.

Pay Range:

$40-$50/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com