INSPYR Solutions
Content Labeling Associate (CCO)
INSPYR Solutions, Pensacola, Florida, United States, 32573
Title: Content Labeling Associate (CCO)Location: Pensacola, FL (Hybrid)Duration: Initial 6 months contract with possible extensionsCompensation: $15-$16/hrWork Requirements:
US Citizen, GC Holders or or Authorized to work in US
Job Description:Helping the organization better understand their members' needs, the Content Labeling Associate, is responsible for reviewing large amounts of curated material (typically reading samples of text or listening to audio recordings) and categorizing it appropriately/Required Qualifications
Experience: No prior experience with categorization entry requiredBasic familiarity on products and services offered by banks and credit unionsComfortable with repetitive tasks, such as reviewing and categorizing hundreds, to thousands, of interaction transcripts snippets dailyComfortable using computers for routine office tasksCreating, editing, and reviewing documents in Microsoft Word, Excel, and PowerPointComfortable communicating via various channels including: instant messaging, emails, and speaking in person as well as on callsEase, and openness to, learning new tools and skillsDetail-oriented and patientProactive communicatorStrong ability to focus for long periods of meAbility to follow and interpret instructions and procedures to accomplish assignmentsAbility to detect errors and initiate or arrange corrective action; follows through with cognizant parties to ensure resolutionClear and concise verbal and written communication skillsPreferred
Previous experience with repetitive queue-based work, such as data entry rolesStrong pattern and trend recognition skillsStrong organization skillsFamiliarity with Contact CentersExperience that demonstrates knowledge, understanding, and application of operational support skills, methods, and procedures, preferably in a financial institutionResponsibilities
Working independently, categorize assigned materialParticipate in occasional meetings and training to receive updates, guidance and instructions to remain calibrated with other Category Entry SupportsOther duties as assignedOur benefits package includes:
Comprehensive medical benefitsCompetitive pay, 401(k)Retirement plan...and much more!
About INSPYR Solutions:Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
24-10530
US Citizen, GC Holders or or Authorized to work in US
Job Description:Helping the organization better understand their members' needs, the Content Labeling Associate, is responsible for reviewing large amounts of curated material (typically reading samples of text or listening to audio recordings) and categorizing it appropriately/Required Qualifications
Experience: No prior experience with categorization entry requiredBasic familiarity on products and services offered by banks and credit unionsComfortable with repetitive tasks, such as reviewing and categorizing hundreds, to thousands, of interaction transcripts snippets dailyComfortable using computers for routine office tasksCreating, editing, and reviewing documents in Microsoft Word, Excel, and PowerPointComfortable communicating via various channels including: instant messaging, emails, and speaking in person as well as on callsEase, and openness to, learning new tools and skillsDetail-oriented and patientProactive communicatorStrong ability to focus for long periods of meAbility to follow and interpret instructions and procedures to accomplish assignmentsAbility to detect errors and initiate or arrange corrective action; follows through with cognizant parties to ensure resolutionClear and concise verbal and written communication skillsPreferred
Previous experience with repetitive queue-based work, such as data entry rolesStrong pattern and trend recognition skillsStrong organization skillsFamiliarity with Contact CentersExperience that demonstrates knowledge, understanding, and application of operational support skills, methods, and procedures, preferably in a financial institutionResponsibilities
Working independently, categorize assigned materialParticipate in occasional meetings and training to receive updates, guidance and instructions to remain calibrated with other Category Entry SupportsOther duties as assignedOur benefits package includes:
Comprehensive medical benefitsCompetitive pay, 401(k)Retirement plan...and much more!
About INSPYR Solutions:Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
24-10530