NHE Inc
Assistant Community Manager at NorthBrook
NHE Inc, Taylors, South Carolina, United States, 29687
Location: NorthBrook- Taylors, SC
SUMMARY:
Responsible for the efficient operation of the assigned community under the direction of the Community Manager. On a daily basis, the Assistant Community Manager performs the tasks associated with the operation of the property including managing the sales function, pricing, collections, administration, resident services, and maintenance. The ACM is also responsible for overseeing all sales activities in assigned community from lead generation through close. This includes leading the sales team and ensuring the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications etc.). Must be flexible and able to work varied schedule, including weekends and some holidays as required.
ESSENTIAL RESPONSIBILITIES:
Manage the sales process from start to finish to achieve sales goalsFind qualified leads through referrals, networking, electronic media, company supported advertisement and outreach marketing effortsMonitor closing ratios and coach sales team to achieve sales goalsMonitor the accuracy of all leasing paperworkAssist in ensuring all monthly rental payments and fees owed are accurately collected and postedHelp ensure the property and its apartment homes are of the highest quality via personal inspectionUse customer service skills to receive resident requests, complaints and comments, and then resolve concerns quickly and effectivelyEnsures that all applicable deposits, rents, other fees and ancillary revenues are collected and deposited.This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team.QUALIFICATIONS:
College degree is preferred but not required. Good communication skills and an ability to interact with a wide range of people.Community software (Yardi Voyager, Popcard, Payscan, Rent Café preferred)Property Manager License preferred but required within six months of employmentMultifamily leasing, sales and/or customer service experience is requiredKnowledge and comprehension of Fair Housing LawsKNOWLEDGE, SKILLS AND ABILITIES:
Able to meet/exceed sales objectivesSales-minded individual with attention to detailExcellent follow-up skills via email, text, writing and phonePositive attitude, strong work ethic, reliable and self-motivatedMicrosoft Office Suite including Word, Excel, and OutlookStrong communication skills with outgoing personalityProfessional written and verbal communication skillsMust have the ability to work with little direction maintaining confidentiality and professionalism.Able to multi-task and be a team playerBENEFITS
All full-time employees are eligible to participate in our benefits program. NHE offers:
HDHP Health Insurance PlanPPO Health Insurance PlanVision InsuranceDental InsuranceShort-Term DisabilityLong-Term DisabilityGroup Life InsuranceHealth Savings Account (offered for HDHP plan)Flexible Spending Account (FSA)Employee Assistance Program (EAP)401k Retirement plan12 Paid Holidays (includes Birthday Holiday)Up to 130 hours of PTO
About NHE, Inc.
As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.
Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.
EOE
SUMMARY:
Responsible for the efficient operation of the assigned community under the direction of the Community Manager. On a daily basis, the Assistant Community Manager performs the tasks associated with the operation of the property including managing the sales function, pricing, collections, administration, resident services, and maintenance. The ACM is also responsible for overseeing all sales activities in assigned community from lead generation through close. This includes leading the sales team and ensuring the successful leasing of apartments by adhering to community policies and procedures during the application process (e.g., qualifying potential residents, verifying applications etc.). Must be flexible and able to work varied schedule, including weekends and some holidays as required.
ESSENTIAL RESPONSIBILITIES:
Manage the sales process from start to finish to achieve sales goalsFind qualified leads through referrals, networking, electronic media, company supported advertisement and outreach marketing effortsMonitor closing ratios and coach sales team to achieve sales goalsMonitor the accuracy of all leasing paperworkAssist in ensuring all monthly rental payments and fees owed are accurately collected and postedHelp ensure the property and its apartment homes are of the highest quality via personal inspectionUse customer service skills to receive resident requests, complaints and comments, and then resolve concerns quickly and effectivelyEnsures that all applicable deposits, rents, other fees and ancillary revenues are collected and deposited.This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team.QUALIFICATIONS:
College degree is preferred but not required. Good communication skills and an ability to interact with a wide range of people.Community software (Yardi Voyager, Popcard, Payscan, Rent Café preferred)Property Manager License preferred but required within six months of employmentMultifamily leasing, sales and/or customer service experience is requiredKnowledge and comprehension of Fair Housing LawsKNOWLEDGE, SKILLS AND ABILITIES:
Able to meet/exceed sales objectivesSales-minded individual with attention to detailExcellent follow-up skills via email, text, writing and phonePositive attitude, strong work ethic, reliable and self-motivatedMicrosoft Office Suite including Word, Excel, and OutlookStrong communication skills with outgoing personalityProfessional written and verbal communication skillsMust have the ability to work with little direction maintaining confidentiality and professionalism.Able to multi-task and be a team playerBENEFITS
All full-time employees are eligible to participate in our benefits program. NHE offers:
HDHP Health Insurance PlanPPO Health Insurance PlanVision InsuranceDental InsuranceShort-Term DisabilityLong-Term DisabilityGroup Life InsuranceHealth Savings Account (offered for HDHP plan)Flexible Spending Account (FSA)Employee Assistance Program (EAP)401k Retirement plan12 Paid Holidays (includes Birthday Holiday)Up to 130 hours of PTO
About NHE, Inc.
As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.
Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.
EOE