Content Moderator

Location: 10250 Constellation Blvd, Los Angeles, CA 90067 (hybrid style，3 days working in the office)

Responsibilities:

1. Sensitive Word Management:

• Maintain and verify the sensitive word database on a weekly basis to ensure compliance with local laws, regulations, and cultural standards.
• Regularly liaise with the U.S. operations team to receive and analyze sensitive word lists provided by them.
• Collaborate with the domestic text team to evaluate the relevance of sensitive words, monitor false positives, and track violation rates to ensure accuracy and efficiency.

2. Content Risk Screening:

• Conduct periodic risk assessments of app content to identify and handle potential violations.
• Develop and optimize content review processes to enhance the automation and intelligence level of content management.
• Work closely with legal advisors and compliance teams to ensure content management adheres to local legal requirements.

3. Team Collaboration and Communication:

• Maintain close communication with superiors to ensure alignment on workflows and objectives.
• Report to headquarters or participate in regular training to stay updated on text processing logic and blocking logic across scenarios, as well as to discuss adjustments and optimization plans.
• When needed, participate in cross-department collaboration, offering expertise in text management and content risk assessment.

4. Performance Monitoring and Reporting:

• Monitor the effectiveness of sensitive word management and content risk screening, generating regular performance reports.
• Based on performance data, propose improvement measures to continuously optimize text management strategies.

5. Training and Development:

• Participate in team training sessions to enhance personal and team capabilities in text management and risk awareness.
• Stay updated on the latest content management technologies and industry trends, introducing innovative solutions to the team.

Requirements:

• Strong communication skills and a collaborative spirit.
• In-depth understanding and practical experience in content management and risk assessment.
• Familiarity with local laws, regulations, and cultural standards.
• Ability to work independently as well as effectively within a team.
• Proficiency in data analysis and the ability to make data-driven decisions.

Benefits:

• Competitive pay package that includes a base salary and performance-related bonus
• Generous paid time off starting at 4 weeks + 10 sick days and 11 Holidays per year
• Free medical, dental, and vision insurance
• 401k
• Housing benefits if living within 5 kilometers from the company
• Free gym membership

About BIGO

WHO WE ARE

BIGO is a fast-growing Singapore technology company established in 2014.

Dedicated to creating a better-connected world for everyone, BIGO provides a portfolio of video broadcast and VoIP related products and services powered by advanced Artificial Intelligence (AI) technology. The major products include BIGO LIVE, Likee (Formerly LIKE video), and imo, and the company now has over 300 million monthly active users in over 150 countries.

To enable people to showcase, discover, and stay connected, BIGO is devoted to continuously innovating its AI capabilities, allowing our users to enjoy a positive, healthy, and creative online environment.

At present, BIGO has 5 R&D centers, in Singapore, U.S.A., Middle East, India, and China, and over 20 offices around the globe.

For more information, please visit our website: www.bigo.sg

OUR MISSION

Connect the world and share beautiful moments.

OUR VISION

To be a content platform inspiring one billion people's lives.

OUR KEY TO SUCCESS

BIGO is dedicated to technology innovation. We own over 40 patents in VoIP/Video related technology, and over 60 patents are under the process of application.

About Our Product - BIGO LIVE

BIGO LIVE was founded in March 2016. BIGO LIVE is a leading mobile live stream APP where users live broadcast their life moments, show their talents, interact and send virtual gifts in real time, and enjoy fun live sessions with people worldwide.

BIGO LIVE has over 200 million users globally in over 80 countries and regions and is currently the market leader in the industry.