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DataStaff, Inc.

Child Welfare Trainer/Content Developer

DataStaff, Inc., Durham, NC, United States


DataStaff, Inc. is in immediate need of a Child Welfare Trainer/Content Developer for a long-term contract opportunity with one of our direct clients located in Durham, NC

*This position will be onsite

*Extensive statewide travel up to 30% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

Responsibilities:

  • Assist with the training and implementation of the Child Welfare system
  • Design and develop practical training and course materials.
  • Provide effective and creative classroom and virtual facilitation of training for employees who administer Child Welfare related programs.
  • Work closely with the Training Lead, Applications Lead, Development & Testing teams, and subject matter experts.
  • Minimum requirements include: Experience developing, modifying, and maintaining Captivate, Camtasia, and Word templates, scripts, and PowerPoint, as well as revising training materials for instruction of adult learners.
  • Preferred skills: SharePoint, JIRA

Required Skills:

  • 3 years: Experience in curriculum design and developing training materials for adult learners
  • 3 years: Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
  • 3 Years: Research and evaluate the case management software in order to translate the software functionality into effective learning materials.
  • 3 years: Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
  • 3 years: Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
  • 3 years: Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
  • 3 years: Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
  • Experience in designing and delivering computer-based training instructional design, with learning program design systems.
  • 3 years: Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.
  • 3 years: Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
  • 3 years: Experience developing interactive media presentations that enhance the online educational experience
  • 3 years: Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
  • 3 years: Experience evaluating student progress and making recommendations for continued training participation curriculum.
  • 3 years: Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
  • 3 years: Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.

Desired Skills:

  • Ability to assist with basic application software and hardware support
  • Must have strong understanding of internet concepts and web technology
  • Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.
  • 2 years: Knowledge of and experience with the Medicaid Program

This position is available as a W2 position with a competitive benefits package. DataStaff offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.