Digital Media Coordinator

About InterActionInterAction is the largest U.S.-based alliance of international non-government organizations (NGOs) and partners. Celebrating our 40th anniversary this year, we mobilize our Members to think and act collectively to serve the world’s poor and vulnerable, with a shared belief that we can make the world a more peaceful, just and prosperous place – together. Using our collective voice and convening power, we seek to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, development, economic equity, food security, and climate change.Our Members are premier international global development, humanitarian, and sector-supporting organizations that work in almost every country and manage more than $15.4 billion in programs annually. InterAction’s revenue comes from dues, government, private foundation and corporate grants, and fee-for-service programs. Additional information can be found at www.interaction.org.Position DescriptionInterAction seeks a dynamic Digital Media Coordinator to elevate our online presence and drive our digital engagement strategy. As a key member of our team, you will craft and execute innovative digital media campaigns across multiple platforms, amplifying our brand and fostering meaningful connections with our audience. This role demands a blend of creativity, strategic things, and technical expertise to support InterAction’s communications and marketing objectives.Working closely with the Vice President of Communications, Membership and Public Engagement, you will play a pivotal role in shaping InterAction’s digital narrative. The ideal candidate possesses a passion for digital storytelling, a keen understanding of emerging social media trends, and the ability to translate complex ideas into compelling digital content.Position TypeFull-timeThis is a full-time position based in Washington D.C. InterAction maintains a hybrid work environment and employees are eligible to telework three days a week and required to work in the office two days a week. There is an expectation that employees will be based in the Washington D.C. region.Essential FunctionsSocial Media ManagementCreate and curate engaging content for all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn)Develop and maintain a content calendar for regular postsMonitor social media channels for audience engagement and respond to comments and messagesAnalyze social media metrics and prepare reports on performanceWebsite ManagementUpdate and maintain website content using a content management system (CMS).Ensure website content is current, relevant, and aligned with our brand voice.Collaborate with the website contractor to resolve any technical website issues.Monitor website analytics and suggest improvements for user experience and engagementContent CreationProduce various forms of digital content, including infographics, graphics, and short videos.Collaborate to gather information for content creationEnsure all content adheres to brand guidelines and is optimized for SEOEmail MarketingAssist in creating and sending email newsletters via MailChimpManage subscriber lists and analyze email campaign performanceAdditional DutiesStay up to date with digital media trends and best practicesCollaborate with other departments to ensure consistent messaging across all channelsMinimum QualificationsBachelor’s degree in Marketing, Communications, or related fieldTwo years of experience in digital marketing or social media managementProficiency in social media platforms and management toolsBasic knowledge of web design and content management systemsStrong written and oral communication skillsExcellent organizational and time management abilitiesBasic understanding of SEO principlesPreferred QualificationsDirect experience with trade associations, nonprofits, membership or related organizations is highly desirableFive years of experience in digital marketing or social media managementSupervisory ResponsibilitiesThe position does not supervise employees.CompensationSalary range $50,000 - $62,000 per year, commensurate with skills and experience.InterAction offers three CareFirst medical insurance plans and an excellent benefits package. Available plans include an HMO, Point of Service and PPO option. The HMO plan is 100% employer paid for employees at all coverage levels.Expected Start DateASAPReports toVice President of Communications, Membership and Public EngagementTravelNoneIn additionInterAction is an equal opportunity employer that operates in compliance with applicable laws and regulations. InterAction does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, and individual’s genetic information or any other bases under federal or local laws.There are no extraordinary physical requirements for the performance of the essential functions of this position. InterAction will make reasonable accommodations to enable individuals with disabilities to perform essential functions.All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period.InterAction does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of InterAction and InterAction will not be obligated to pay a placement fee.To ApplyPlease submit a cover letter and resume. All applications must be submitted through ADP for consideration. Incomplete applications will not be considered.