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New Earth Residential

New Earth Residential is hiring: Community Manager in Albuquerque

New Earth Residential, Albuquerque, NM, United States


Position:

Community Manager

Category:

Exempt - Salary

Supervisor:

Regional or District Manager

Hours:

Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).

Physical

Demands:

Light (occasional up to 25 pounds) - Climb stairs, stoop, kneel, crouch, reach, handle, etc.

Drug

Screens:

Pre-employment, post injury, reasonable suspicion, and possible random screens.

At New Earth Residential we believe in the power of community.

Ever wanted to be a Mayor? Here's your chance! As Community Manager of New Earth Residential Community, you'll be involved in every aspect of the property's management, from greeting new residents, to approving leases, to analyzing the competition. As the face of the community, a Community Manager has a lot of responsibility to ensure the property is well-maintained, staffed, and profitable. But you will have a lot of fun doing it! Choose to work in one of our communities and have fun doing it!

General Summary of Associate Responsibility:To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Regional Manager/District Manager/Vice-President.Preferred Education and Experience:

A minimum of two (2) years of experience as an on-site Community Manager in multi-family property managementStrong leasing and marketing background as well as superior customer serviceDemonstrated proficiency in Outlook, Excel, Word, and internet. Software experience, preferredCommunity budgeting, preferredKnowledge / Skills / Ability:

Ability to evaluate and fulfill community common area and amenity needs, attention to detail and dedication to maintain the communityAbility to independently establish priorities, manages time effectively, and fulfills assigned objectives and projectsAbility to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environmentStrong verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendorsMust be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to applySupervisory Responsibilities:

The Community Manager supports the Regional Manager/District Manager and supervises all community associates.Residential Standards Responsibilities:

Greet prospects and residents with amazing customer service using standardized greetingGreet & motivate on-site team dailyMeet with Service Supervisor dailyEnsure all monies are postedPost to Instagram & Facebook at least 3x per weekEnsure all ILS's are updatedEnsure Resman is updated with notices, move ins, leases, traffic and ensure availability is accurateWalk make readiesLease apartments & follow up with new move ins to ensure resident satisfactionUpdate market surveysUpdate mileage logs and approve payroll hours for all team membersMeet and walk with landscapers to ensure optimal curb appealShop all competitors and stay up to date on market conditionsAudit and approve lease filesHandle emergency situations and incident reporting when applicableCommunity Inspections and Quality Assurance Review

Makes regular inspections of apartment communityFinancial Performance

Oversees collection of revenue and handles delinquent accountsMakes recommendations for scheduled rent increasesAccounts Rec./Accounts PayableAssists in budget preparation

New Earth Residential offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance, and discounted rent program.

I acknowledge that I can perform the essential functions listed above for the Community Manager position without any accommodations.

Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities.

Who are we?

Urban Village is a unique platform that allows the residents to connect, engage, and socialize.

What makes us different?

Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking.

Here's what you'll be up to:Building Community:

Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.

Enhancing Environments:

Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.

Channeling Resources:

Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.

Building Leaders:

Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.Guide interested residents through the sign-up process, nurturing the next generation of community leaders.

Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here.