Apartment Community Manager (unit included) Job at National CommunityRenaissance

The Community Manager I is responsible for:

• Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy;
• Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood;
• Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community.

RESPONSIBILITIES

Compliance

· Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.

• Review and approve all resident notices pertaining to recertification.

· Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.

· Ensure applications for housing are processed in accordance with properties’ affordable housing covenants. Process annual re-certifications within established timelines.

Property Operations

· Handle marketing and advertising for vacancies in accordance with properties’ Affirmative Fair Housing Marketing Plan.

· Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.

· Conducts monthly site inspections and prepares report for management.

· Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.

· Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.

· Ensure work orders are processed in Yardi within established timelines.

Financial

· Accurately account for and balance petty cash in accordance with company policies and procedures.

· Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.

· Prepare management required month end reports.

· Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.

· Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.

Human Resources

· Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.

• Maintain positive relationships with CORE internal departments.

Customer Service

• Respond to all resident complaints in a timely and professional manner.
• Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.

Resident Programs

• Designs, implements and manages appropriate resident programs and is responsible for their on-going success.

Community Relations

• Manage ongoing positive relationships with all City staff and other local representatives and social service providers.

General

• Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home.
• Other duties as requested.