Seattle Art Museum is hiring: Digital Content Producer, Full Time in Seattle

Application Deadline: Applications Due Friday, November 15th by 6pm PST

OVERVIEW: The Digital Content Producer is a member of the in-house creative team who supports and helps oversee the creative expression of the SAM brand with visual storytelling via video and digital content creation, including filming, editing, pre- and post-production, animating, strategizing, coordinating, and executing digital deliverables to promote the museum to diverse audiences on SAM’s online platforms. The Digital Content Producer collaborates with a team of designers, photographers, videographers, content strategists, writers, and project managers to oversee the production of digital content from start to finish, and visually communicate and share SAM’s brand and institutional voice, artist and community perspectives, and promotion and content surrounding SAM’s artistic and educational programs and collection.

FLSA STATUS: Non-Exempt       
REPORTS TO: Associate Creative Director
COMPENSATION: $65,000 - $75,000  
BENEFITS: Full Time SAM Staff are eligible to enroll in medical (through Kaiser), dental (through Delta Dental of WA), vision (through Vision Service Pan), and basic life insurance/LTD/AD&D (through LifeMap), as well as a Flexible Spending Account (through Navia Benefit Solutions). FT Staff also have the option to elect Short Term Disability or Supplemental Dental Insurance (through Aflac). FT Staff can participate in SAM’s 403b retirement plan, and begin receiving a guaranteed 3% employer contribution following 1 year & 1,000 hours worked. FT Staff have access to paid time off for vacation, sick leave, bereavement leave, and jury duty per accrual and pro-rated schedules. SAM observes 11 holidays each year, and offers FT Staff 1 paid floating holiday of their choice. FT Staff can opt into a 50% subsidized unlimited Orca card. FT Staff also receive a Patron level membership to SAM, and a Tier III membership to the American Alliance of Museums, as well as access to an onsite fitness facility, SAM’s museum library, a no-cost Employee Assistance Program resource, a 20% discount at the SAM Museum Shop and a 10% discount at SAM’s MARKET cafe, and 8 Home Free Guarantee cab rides home per year.

ESSENTIAL FUNCTIONS:

1. Strategize, ideate and collaborate with creative, content, and marketing teams to create content around telling stories at SAM.
2. Coordinate the capture of video and photography for SAM’s online platforms, socials, website, and advertising.
3.  Identify opportunities for visual storytelling around SAM projects and initiatives that engage our audiences and drive engagement in the form of both standalone and series content.
4. Create storyboards/treatments, and plan visual sequences to pitch ideas, gain feedback and coordinate logistics for content creation.
5. Assist with scheduling around editorial calendar timing and deployment, content capture, editing timelines, and parsing content for different channels.
6. Hone production processes to create seamless content creation workflows around content development with our team and around the museum.
7. Direct, film, produce, and edit videos to be used in marketing, social media, and SAM’s platforms and digital experiences. Capture video and photoshoots, including setting up lighting and audio, directing subjects/talent, and capturing footage. Perform additional post-production tasks such as color correction/grading, audio editing, and exporting files for web and broadcast media.
8. Work with content team to create treatments/storyboards and coordinate interviews, develop questions, create shot lists, scout locations, notify security, and plan logistics.
9. Design animated and motion-graphic based content to create ads, videos, and entertainment and educational content for SAM’s channels.
10. Strategize, design and execute creative digital projects, from conception to implementation, for video, digital advertising, and social media campaign assets.
11. Oversee the administration of and organize digital footage, video, and photo file assets in SAM’s Digital Asset Manager, server, and storage archive. Lead efforts around documenting best practices, processes, and evolving metadata systems.
12. Review and approve assets provided by photographers, videographers, content creators, contractors, designers, and other SAM staff. Help collate SAM’s video library for quick-turn use in content development.
13. Hire and direct video and photography work done by contractors and provide feedback from concept to completion. Work with internal SAM teams to guide contract/vendor/partner projects to make sure they stay on-brand and follow SAM guidelines.
14. Design graphic content related to video and animated content, including thumbnails, graphic treatments. Deploy content on SAM’s website, social media channels, and online platforms including video, images/thumbnails as needed.
15. Strategize and collaborate with marketing team on creating content for SAM’s video-driven platforms, such as YouTube and TikTok. Help with maintaining these platforms and channels as needed.
16. Support the creation of multi-channel campaigns, with a focus on video and animated content.
17. Help communicate all necessary digital communications, standards, and specs to align with SAM’s brand. Oversee and advise on brand standards related to content. Develop video-based templates to create consistency around SAM’s brand for use internally and externally.
18. Keep current with video and digital media standards and codecs, video and content trends and innovations, and articulate how they can help SAM communicate its mission and goals.
19. Work and collaborate with Education, Technology, and A/V departments and external partners to execute digital content projects that utilize visual storytelling, video content, and animation.
20. Work with Marketing Project Managers to define project goals, final deliverables, schedules, and logistics.
21. Manage equipment and storage/maintenance of gear. Responsible for assessing equipment needs and renting equipment.
22. Conform to the code of ethics governing the museum profession.
23. Represent the Museum with a high level of integrity and professionalism.
24. Perform other duties as assigned. 

QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. BA degree or the equivalent in video/film, graphic/digital media design or a similar, related field of study or 8 years equivalent work experience
2. At least 6 years of related video or digital design experience. Design production knowledge; must be able to prepare assets for digital and print.
3. Good written and oral communication skills, ability to communicate effectively and project a professional image when giving and taking information.
4. A deep understanding of how users consume video and content and strategies around visual storytelling.
5. Expert-level knowledge of essential design programs (Photoshop, Illustrator, InDesign, Premiere or Final Cut Pro, and After Effects, Adobe XD, Figma)
6. Expert-level knowledge of video production (storyboarding, filming, editing, color correction, audio, post production, and versioning for web, social, and broadcast). Experience creating animations including motion graphics and animated gifs.
7. Solid knowledge of analyzing data and understanding user behavior and engagement.
8. Solid knowledge of email and social media tools: Twitter, Facebook, Instagram, YouTube, TikTok, blog writing, and Prosepct2 or other email platforms.
9. Ability to take initiative and prioritize tasks, good time-management, and problem-solving skills. Ability to meet short- and long-term deadlines and maintain fiscal oversight. Strong critical thinking and decision-making skills.
10. Strong ability to work accurately with close attention to detail.
11. Ability to work with co-workers and outside agencies professionally and tactfully. Ability to adhere to Museum policies and to support management decisions in a positive, professional manner.

WORKING CONDITIONS: Work areas are primarily inside, in a climate-controlled environment with light background noise. Work is occasionally performed at outdoor sites, and across SAM's 3 locations.

PHYSICAL ACTIVITIES REQUIRED FOR ESSENTIAL FUNCTIONS:

Stationary Work: Approximately 75% of time is spent stationary while working at a desk. Balance of time (approximately 25%) is spent moving around the work area. Occasional extended periods of standing may be required when assisting at Museum events.

Communication: Clear and effective verbal and written communication in English with volunteers, donors, members, the public, and co-workers is necessary.

Vision: Corrected vision close to 20/20 is necessary to effectively use the computer screens.

Moving: The ability to move up to 25 pounds on occasion is necessary for moving files, equipment, and supplies. Must be able to regularly position self to access files.

Office Work: Ability to effectively and regularly operate a computer, keyboard, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.

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Come as you are. At Seattle Art Museum (SAM), our members, visitors, and local community come from all walks of life, and so do our employees, volunteers, and interns. The plurality of our identities and experiences make us stronger, and better able to further our mission: connecting art to life. Our mission and vision call upon us to be responsive to a wide swath of cultural contexts and lived experiences, and as such, our 2024 - 2029 Strategic Plan directly addresses the role art plays in empowering and elevating social justice movements, and promoting structural change towards greater equity in our society. SAM is particularly dedicated to racial equity in the workplace, because we know that people of color are the most impacted when it comes to both historical and present inequities. As we strive to be a more inclusive and equitable workplace, we are particularly interested in engaging with folx who hold an identity that has been historically underrepresented in the museum field.

SAM is an equal opportunity employer. We are an equal opportunity employer, and consider qualified applicants for employment without regard to race, color, creed, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, sensory, physical, or mental disability, genetic information, military or veteran status, gender identity or expression, sexual orientation, citizenship or immigration status, or other applicable legally protected characteristic. SAM is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures, and will consider candidates for employment who may need a reasonable accommodation to perform the essential duties of the job. Please contact the Human Resources Department at HR@seattleartmuseum.org for additional information, or to request reasonable accommodations for the application or interview process.

We encourage you to apply. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we include, celebrate and embrace difference. We encourage you to submit an application, even if your experience doesn’t feel like a 100% match with the position. We know applying for a job can be intimidating, and research tells us that womxn and folks of color are less likely to apply if they don't see themselves meeting or exceeding every single qualification listed. We encourage you to apply, even if you feel unsure about whether you meet every requirement in this job post. You could very well be a great fit for this role or others.

Want to learn more? If you haven't already, check out our Careers page for more on working at SAM.

Though we'd love to be able to reply to every question that crosses our desk, due to the high volume of applications we receive, our HR team is unfortunately unable to offer a response to inquiries requesting search status updates, inquiries about hiring timeline, or requests to be put in touch with directly with the Hiring Team. If your experiences and capabilities are well suited to an open role, our Recruiter or the Hiring Manager will reach out directly to schedule an interview. Thanks for your understanding!

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