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FirstService Residential

FirstService Residential is hiring: Community Manager in Atlantic City

FirstService Residential, Atlantic City, NJ, United States


Job Overview:

As an Assistant General Manager, you’ll be responsible for direct oversight of certain areas of the management of the assigned community, reporting at all times directly to the General Manager. This is a M-F position but should be able to flex to Tues-Sat in the summer.


The Person:

If you’re currently a Property Manager at a smaller property, this role offers a great opportunity to grow and advance in your career. You already have experience managing and overseeing teams including concierge, maintenance, operations, and office staff. You possess strong customer service skills and are prepared to step in as the primary leader when the General Manager is unavailable.


About Ocean Club:

Ocean Club Condominiums is a luxury high-rise condominium complex located on the Atlantic City boardwalk, offering residents stunning ocean views and convenient access to the beach and nearby attractions. The complex features spacious one- to three-bedroom units with modern amenities, including private balconies, full-service security, and concierge services. Residents enjoy an array of facilities, such as an indoor pool, fitness center, spa, tennis courts, and a social lounge. Known for its resort-style living, Ocean Club provides a blend of luxury, comfort, and convenience right in the heart of Atlantic City. This property has about 754 units with commercial spaces and parking garages.


Your Responsibilities:

  • Directly oversees all Management Office administrative staff, Front Desk Services (Doorpersons and Concierge) and Security.
  • Daily supervisory level inspections in conjunction with the General Manager and Facilities.
  • Vendor and service provider interaction daily to ensure that goods and or services are being received per contracts in place.
  • Otherwise assist the General Manager in the oversight of all aspects of the operations at Ocean Club as necessary.
  • Be available for meetings or other events as well as be available to return to the property in the event of an emergency as determined by the General Manager.
  • Serve as the primary on-site person responsible for the oversight of the operation of Management information systems, including First Service Connect or similar system.
  • In the absence of the General Manager, serve as the person responsible for oversight of all of the administrative staff where appropriate.
  • Coordinate outsourcing for various repairs that do not fall under the purview of facilities.
  • In conjunction with the General Manager, where appropriate, collect and present bids for repair and replacement of certain non-mechanical items.
  • Facilitate resolution of resident complaints.
  • Maintain community website.
  • Facilitate internal communication as required and direct the maintenance of office files.
  • Responsible for formatting and timely posting of all meeting agendas.

Skills & Qualifications:

  • Minimum of 3 years management experience, preferably in property management
  • Experience working on multiple projects at a time
  • Strong organizational skills
  • Strong written and verbal communication skills
  • Excellent word processing, mathematic and computer skills required
  • Critical thinking, problem solving, judgement and decision-making abilities are necessary.
  • Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
  • Ability to work with sensitive and/or confidential information.

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $85,000 - $95,000/ annually