Community Manager, Latin America & Caribbean Job at Umba Daima in Miami

Community Manager, Latin America & Caribbean Full Time - 40 hours/weekLength: 6 monthsLocation: Ideal locationPay: $xx/hour, varies by experience and locationUmba Daima is an NFT studio working on exciting creative projects while building community and providing Web3 / NFT experiences.We’re looking for an honest, hard-working, strategic, and systems-oriented community manager who can lead community building initiatives for Spanish and Portuguese Speakers with a heavy emphasis on the Caribbean & Latin America. This community manager will develop and implement social media and community building initiatives to expand the Umba Daima Community to be more inclusive and inviting to people from Latin America and the Caribbean as well as those who speak Spanish and Portuguese. This role uses events (online & in real life), social media, and Discord as key community engagement tools.You will bridge the gap between Umba Daima & other Web3 communities by building relationships, engaging brands and public figures, amplifying community members, recruiting new community members, and helping our community thrive. You will translate, teach, and organize with groups of people who speak English, Spanish, and Portuguese, bringing them together under the Umba Daima umbrella.The ideal candidate must have a strong knowledge and passion for all things cryptocurrency, Metaverse, and NFT along with having prior community management experience. The ideal candidate is obsessed with social media, building online communities, and proficient in how content travels on the platforms.ResponsibilitiesGrow and develop the Umba Daima community by increasing audience/community following, participation, and engagement on our social media platforms:1. Umba Daima IG & Twitter- UD Headquarters & Onboarding- Interest Based Channels- Regional ChannelsDevelop and implement campaigns and strategies to:- Strengthen relationships amongst community members- Increase visibility for Umba Daima- Increase engagement with Umba Daima initiatives, events, and content- Recruit new members to join the community- Grow social media following and engagementFind allies and seek partnerships for Umba Daima by building relationships between Umba Daima and other communities, brands, and leaders.Track and present the metrics and data around growth and engagementKeep the Discord and social media channels safe and secure from scammers and bad actorsTranslate content from English to Spanish and/or PortugueseCollect and communicate feedback from our Spanish & Portuguese community membersTranslate online & IRL events so that people of multiple languages can participateHost Spanish and/or Portuguese language events online and occasionally in-personMinimum QualificationsMinimum 1 year of experience in community management or leadership either online or in real lifeProven editing skills: honing the clients’ Twitter voice and applying it to all contentPassion for engaging on Twitter and knowledge of how the service works and how marketers use itSystems oriented and organized (ability to create spreadsheets, track data, and set up smart organized systems that help you and your teammates be more effective)High integrity work ethic and a strong passion for art, NFTs, music, and Web3Minimum 3 years of experience planning and running impactful initiatives and campaignsAble to work independently without intensive supervisionAble to develop clear and detailed instructions for others and stakeholdersOutstanding communication, teamwork, and interpersonal skills; team-first mentalityDetail-oriented with excellent time management and organization abilitiesCapable of managing a flexible schedule that includes nights, weekends, and occasional travelAbility to successfully multitask and manage several projects at once in a high-pressure, fast-paced environmentProven ability to build strategic alliances, relationships, and partnershipsEmpathetic, insightful, and relatable writing and communicating skillsAble to read, write, and speak Spanish and/or Portuguese fluentlyExamples of Day-to-Day TasksOnline event planning, coordination, and moderationAttending events on behalf of Umba Daima and building relationships with other communitiesStrategically exposing new people and brands to Umba DaimaDeveloping initiatives to engage, support, uplift, and grow the Umba Daima communityMonitoring, tracking, and reporting on engagement across all Umba Daima platformsReading and sharing Web3 news and staying up-to-date with current technologies and trends in the cryptocurrency & NFT spaceMonitoring the Discord for suspicious actorsAttending company meetings, delivering regular updates and feedback to the teamFinding promising NFT projects and building relationshipsSharing educational resources and news updates in the Umba Daima DiscordGreeting new members, answering questions, and having conversations in DiscordScheduling posts and content for social mediaChecking and responding to Twitter and IG notifications and DMs multiple times a dayWorking with the design team to develop content for social mediaMaintaining Discord and Google Calendar with accurate event informationCoordinating with IRL events coordinatorsAdditional CharacteristicsComfortable with using multiple applications to communicate with team members, partners, stakeholders, and community membersExcellent grammar, punctuation, and spelling skillsDetail-orientedStrong verbal communication especially around providing feedback to othersReliable and forward-thinking, able to solve problems creatively and independentlyReceptive to feedback and constructive criticismResourcefulness, attention to detail, and solutions-orientedMotivated, self-driven, and independent self-starter who will research and learn the skills and knowledge they need to be successful#J-18808-Ljbffr