Amazon.com Services LLC
UX Director, Ad products & Creative eXperience, Advertising User Experience
Amazon.com Services LLC, Seattle, Washington, us, 98127
We are looking for a product design leader to drive end-to-end ad experiences – reaching customers where they shop, read, listen, and watch.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle. This includes ownership of:New ad placements and formats integrated in Amazon devices, entertainment properties, online and physical stores;Brand shopping experiences, including Brand Stores, Posts, and Brand Follow;Creative authoring tools within the Amazon Ad console, and the Amazon Demand Side Platform;The underlying services and tools that allow assets to be created/captured, categorized, and syndicated.
You will build durable partnerships with teams across Amazon to drive collaboration and innovation—ensuring that ads are an integrated part of evolving experiences. Partners include core shopping, devices and entertainment (e.g., Prime Video, Alexa, FireTV, Twitch, Freevee), and physical stores (e.g., Fresh). You will also directly influence long-term strategy and set the company vision for the consumer experience for ad products worldwide ensuring they are relevant, useful and delighting.
Key job responsibilities
Responsibly and effectively advocate for customers; imparting strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.Raises the bar on design quality, end-to-end process and deliverables. Spending majority of time on the overarching portfolio strategy, negotiating priorities, and driving clear solutions with cross-functional product and tech directors.Drives the mechanisms used by the design team to get alignment on customer problems and product vision. Creates scalable systems that enable federation of design work.Works proactively through the ambiguity of understanding customer needs, defining new products, and applying new technologies. Can bring structure to ambiguity or uncertainty. Ensure the resulting experiences are simple, clear, and compelling.Stays on the cutting edge of what’s new in technology and UX, leading the team to experiment with new promising tech and interaction patterns.Maintains healthy relationships with partners and stakeholders in locations around the world; prioritizes based on customer need, not internal interests; exhibit excellent judgment and resolve challenging issues to move the product forward.Invest heavily in the development and growth of a diverse team of design leaders. Create a culture of inclusion and creativity.
About the team Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences.
Our solutions on Amazon.com, services like Twitch, IMDb TV, Prime Video, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.
Minimum Qualifications
10+ years of experience successfully leading and managing design teams of 40+Excellent bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environmentBe willing to roll up the sleeves to meet business and product deliverablesDesign operations experience required to drive organizational design, product roadmaps, project planning, and resource prioritizationPossess excellent communication, presentation, interpersonal and analytical skillsExperience with advertising products and technology
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle. This includes ownership of:New ad placements and formats integrated in Amazon devices, entertainment properties, online and physical stores;Brand shopping experiences, including Brand Stores, Posts, and Brand Follow;Creative authoring tools within the Amazon Ad console, and the Amazon Demand Side Platform;The underlying services and tools that allow assets to be created/captured, categorized, and syndicated.
You will build durable partnerships with teams across Amazon to drive collaboration and innovation—ensuring that ads are an integrated part of evolving experiences. Partners include core shopping, devices and entertainment (e.g., Prime Video, Alexa, FireTV, Twitch, Freevee), and physical stores (e.g., Fresh). You will also directly influence long-term strategy and set the company vision for the consumer experience for ad products worldwide ensuring they are relevant, useful and delighting.
Key job responsibilities
Responsibly and effectively advocate for customers; imparting strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.Raises the bar on design quality, end-to-end process and deliverables. Spending majority of time on the overarching portfolio strategy, negotiating priorities, and driving clear solutions with cross-functional product and tech directors.Drives the mechanisms used by the design team to get alignment on customer problems and product vision. Creates scalable systems that enable federation of design work.Works proactively through the ambiguity of understanding customer needs, defining new products, and applying new technologies. Can bring structure to ambiguity or uncertainty. Ensure the resulting experiences are simple, clear, and compelling.Stays on the cutting edge of what’s new in technology and UX, leading the team to experiment with new promising tech and interaction patterns.Maintains healthy relationships with partners and stakeholders in locations around the world; prioritizes based on customer need, not internal interests; exhibit excellent judgment and resolve challenging issues to move the product forward.Invest heavily in the development and growth of a diverse team of design leaders. Create a culture of inclusion and creativity.
About the team Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences.
Our solutions on Amazon.com, services like Twitch, IMDb TV, Prime Video, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.
Minimum Qualifications
10+ years of experience successfully leading and managing design teams of 40+Excellent bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environmentBe willing to roll up the sleeves to meet business and product deliverablesDesign operations experience required to drive organizational design, product roadmaps, project planning, and resource prioritizationPossess excellent communication, presentation, interpersonal and analytical skillsExperience with advertising products and technology
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr