Community Manager Job at Hudson Companies in Cranberry Township

The Property Manager provides knowledge & expertise to the team with the overall marketing and leasing operations, as further defined below (subject to revision, reduction and/or increase). Main responsibilities include overseeing the overall day-to-day operation of the property while also managing all the activities within leasing, revenue management, fiscal planning, and resident and community relations.

$63,000 yearly

• Creating Overall Management of Property Develop, monitor & oversee all site management-related programs, policies, plans, rules/regulations, contracts, and agreements in accordance with corporate policies
• Understand the needs & expectations of residents Maintaining effective communication with residents
• Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner
• Create, distribute & evaluate resident surveys as requested by ownership
• Responsible for the supervision of property inspections, move-in and move-out procedures
• Move-Ins Packages & paperwork preparation
• Ensuring units are ready for occupancy and performing move-in inspections
• Oversight of the collection of deposits and/or fees associated with move-in
• Move-Outs Assist in the execution of turn events
• Supervise move-out inspections
• Ensure that units are turned in an acceptable and timely manner for future residents
• Oversee Risk Management & Emergency Procedures of property
• Oversight of Leasing and Lease requirements Oversight of prospective resident leasing process from start to finish
• Fully participate with leasing staff to ensure a successful lease-up annually as well as meeting specific sales goals weekly and monthly
• Negotiate lease renewals with current residents
• Maintain knowledge of the marketplace
• Responsible for the implementation and further development of the overall marketing plan Coordinating and overseeing relationships developed with outside organizations
• Coordination of On and Off Property Marketing
• Responsible for overseeing all media aspects of property
• Print Materials Approve flyers, mailers, and brochures by formatting content and graphics
• Social Media (i.e. FaceBook, Instagram, Twitter, Google)
• Online Advertising
• Participates in preparing an annual operating budget; monitors and performs budget projections
• Assist in establishing rents, property rent growth & rent goals
• Assist in developing & overseeing A/R & A/P Records
• Responsible for property purchases and monitoring of expenses
• With the assistance of property staff, oversee and manage vendor proposals & bid process
• Budgets to be developed, reviewed, and approved by Ownership
• Enter invoices to be paid (A/P)
• Make deposits daily (A/R)
• Monitor rents and enforce delinquency policies
• Responsible for oversight and training needs of Leasing & Maintenance Staff, and any/all staff members directly related to the property Lead in hiring/training/development process of direct hires
• Oversee Scheduling, Employee Record Keeping & Payroll Reporting (with supervisor oversight) Through Marketing Plan, creating a schedule to maximize exposure
• Monitor Staff Activity and adjust where necessary
• Maintaining a system for service requests
• Coordinate and participate in residence life programming
• Assist in establishing overall goals and objectives for resident community experience
• Provide daily reports to management and ownership as requested

• Bachelor’s degree in Business or related field
• 3+ years of Property Management experience (prior housing management experience preferred) with significant supervisory responsibility
• Software experience; Word processing, Excel, email, web browsing, and property management systems
• Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary
• Job Type: Full-time

Our company is a dynamic, fast-growing property management company and real estate investment company located in Pittsburgh, PA. The Hudson Companies is a family-owned and led company and is a 4-time recipient of the Best Places to Work in Pennsylvania Award. You will join a team of dedicated property managers, fellow leasing consultants, and facilities maintenance team members who strive to provide exemplary customer service to our residents and clients.