Dentsu
Associate Director, User Experience
Dentsu, Chicago, Illinois, United States, 60290
Job Description:
Merkle is a data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that inspire people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology guide improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.
Job Description
We are seeking an experienced
Associate Director, User Experience
to join our dynamic team focused on driving innovative digital transformations. As a leader in UX, you will bring over 10 years of experience to shape engaging, user-centered designs that elevate the overall experience. The ideal candidate will have a proven track record of leading high-impact design projects, creating intuitive and compelling user interfaces, and fostering collaboration across teams. If you are passionate about transforming digital experiences and crafting seamless customer journeys, we want to hear from you.
Key Responsibilities:Collaborate with Creative Directors, UI Design and UX Leads, to craft best-in-class digital experiences across web and mobile platforms.Conduct research into competitive and industry-leading designs to inform strategic user experiences.Define user experiences including user flows, wireframes and interaction design, from initial concepts to dev-ready assets.Refine user experience designs based on insights including customer feedback, quantitative data and usability findings.Effectively communicate and present the rationale behind experience design decisions to clients.Collaborate with cross-functional teams to ensure technical feasibility, meet project requirements, and achieve client satisfaction.Build trusted relationships with clients, showcasing a deep understanding of their challenges and delivering innovative solutions that exceed expectations.Provide guidance and mentorship to junior UX designers, offering direction to enhance the quality and effectiveness of their work.Qualifications
10+ years of experience in User Experience Design or related field.2+ years in an ACD, UX or UX Lead role.Bachelor's degree in User Experience Design, Human Factors, Interaction Design, or a related discipline.A robust portfolio demonstrating exceptional UX design and user-centered thinking that has successfully driven business results.Agency or consultancy experience focused on digital, interactive, or customer experience design preferred.Expertise in UX tools, particularly Figma and FigJam.Extensive experience with complex design systems and the ability to scale them effectively.Strong leadership skills, with the ability to inspire and mentor creative teams.Passion for pushing design boundaries and delivering cutting-edge user experiences.Experience working in the automotive industry is a plus!
Additional information
The anticipated base salary range for this position is $113,000k - $182,5850. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com.
This job is fully remote.
#LI-JH1 #LI-Remote
Location:USA - Remote - Illinois
Brand:Merkle
Time Type:Full time
Contract Type:Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
Merkle is a data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that inspire people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology guide improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.
Job Description
We are seeking an experienced
Associate Director, User Experience
to join our dynamic team focused on driving innovative digital transformations. As a leader in UX, you will bring over 10 years of experience to shape engaging, user-centered designs that elevate the overall experience. The ideal candidate will have a proven track record of leading high-impact design projects, creating intuitive and compelling user interfaces, and fostering collaboration across teams. If you are passionate about transforming digital experiences and crafting seamless customer journeys, we want to hear from you.
Key Responsibilities:Collaborate with Creative Directors, UI Design and UX Leads, to craft best-in-class digital experiences across web and mobile platforms.Conduct research into competitive and industry-leading designs to inform strategic user experiences.Define user experiences including user flows, wireframes and interaction design, from initial concepts to dev-ready assets.Refine user experience designs based on insights including customer feedback, quantitative data and usability findings.Effectively communicate and present the rationale behind experience design decisions to clients.Collaborate with cross-functional teams to ensure technical feasibility, meet project requirements, and achieve client satisfaction.Build trusted relationships with clients, showcasing a deep understanding of their challenges and delivering innovative solutions that exceed expectations.Provide guidance and mentorship to junior UX designers, offering direction to enhance the quality and effectiveness of their work.Qualifications
10+ years of experience in User Experience Design or related field.2+ years in an ACD, UX or UX Lead role.Bachelor's degree in User Experience Design, Human Factors, Interaction Design, or a related discipline.A robust portfolio demonstrating exceptional UX design and user-centered thinking that has successfully driven business results.Agency or consultancy experience focused on digital, interactive, or customer experience design preferred.Expertise in UX tools, particularly Figma and FigJam.Extensive experience with complex design systems and the ability to scale them effectively.Strong leadership skills, with the ability to inspire and mentor creative teams.Passion for pushing design boundaries and delivering cutting-edge user experiences.Experience working in the automotive industry is a plus!
Additional information
The anticipated base salary range for this position is $113,000k - $182,5850. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information about dentsu benefits, please visit dentsubenefitsplus.com.
This job is fully remote.
#LI-JH1 #LI-Remote
Location:USA - Remote - Illinois
Brand:Merkle
Time Type:Full time
Contract Type:Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.