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Peach Cobbler Factory - Trussville

Cobblerista | Dessert Artist | Customer Service Super Hero Job at Peach Cobbler

Peach Cobbler Factory - Trussville, Birmingham, AL, United States


Job Description

Job Description

As we prepare to open our doors to the community, we are looking for friendly, enthusiastic, and diligent individuals to join our team. We value integrity, dedication, and a love for all things dessert!

Do you take pride in delivering the type of service that makes each guest feel special? Do you jump at the opportunity to 'Make Someone’s Day”?

The ideal candidate will have a high level of integrity, dependability, professionalism, adaptability, initiative, strong work ethic, and a visible sense of urgency. English/Spanish Bilingual speakers are a PLUS!

Qualifications

  • Reputation for being punctual, dependable, & reliable to support the success of our team
  • Empathetic with an ability to adapt your communication style to your audience
  • Comfortable with basic math & to follow recipes and handle cash transactions.
  • Ability to maintain a positive attitude in a fast paced setting or situations.
  • Strong attention to detail and ability to follow instructions & daily checklists
  • Available to work some weekends and holidays if needed
  • Source of reliable transportation
  • Passionate about our mission to enrich people’s lives through delivering exceptional customer service & delicious desserts!

Responsibilities

  • A+ Customer Service
  • Greet guests in a welcoming, professional, and cheerful manner. (Rudeness or blasé attitudes are unacceptable)
  • Become a Peach Cobbler expert in menu items to help educate new guests prepare items quickly and accurately.
  • Develop relationships with customers and assist with item selection
  • Collect and share customer feedback and concerns with management
  • Take restaurant orders via point-of-sale system and collect payment
  • Memorize current in-store promotions and menu items that may be out of stock to relay information to customers
  • Own cleanliness of the back-of-house and front-of-house. May include wiping tables & equipment, keeping up with dishes, organizing, sweeping, mopping, & trash as needed
  • Follow daily checklists to maintain a safe and clean environment
  • Food preparation (to include light baking)
  • Food Presentation & Decorating (To provide eye-catching delicious desserts)
  • SUPERIOR Personal Hygiene & Cleanliness practices
  • Maintain helpful & positive demeanor
  • Light Upselling
  • Assist with local events or canvasing as needed
  • Take phone/catering orders and ensure they’re processed accurately and in a timely manner.

Hours given will be based on level of contribution, product quality, demeanor, cleanliness, and customer service. We’re looking to build a fun, high performance team, who deliver EXCEPTIONAL customer service and high quality products.*

Job Types

Full-time, Part-time, Temporary

Monday thru Sunday

Compensation & Schedule

  • Starting hourly wage of $11-$13 depending on experience & availability
  • Bi-weekly pay direct deposit
  • Flexible part-time schedules, suitable for teachers, nurses, moms, retirees, and others looking to work a limited number of hours per week
  • Expected hours: 10 – 35 hours per week
  • Shifts span in varying increments between the operating hours of 12pm to 12am daily

How to Apply:

Email a letter explaining why this job is for you to: trussville@peachcobblerfactory.com w/ Cobblerista Application in the subject line.

Also, if you have additional skills or hobbies you think would be a great fit for the team, please don’t hesitate to let us know!