Office Communication Coordinator Job at MACPHERSONS IV LLC MACPHERSONS REAL ESTA

Position: Office Communication Coordinator

Department: Property Management & Community Management Divisions

Education Requirements: Associate degree or two years of experience in a similar role.

Company: MacPherson’s Real Estate Services is a fourth-generation run family-owned business that values transparency, integrity, and continuity in all we do. Our vision is to sustain a family business that can be passed down to future generations. Our mission is to make real estate ownership easier and promise to protect our legacy by protecting owners’ investments. We do this through four pillars: FAMILY, PARTNERSHIP, SERVICE, and ACCOUNTABILITY.

Position Description: The Office Communications Coordinator is responsible for providing the overall supervision of the daily office processes and is the one answering the communication through all the general phone lines and emails for our three divisions.

Duties include and are not limited to:

• Answer all general phone calls, voicemails, and emails Monday through Friday 9am to 5 pm, effectively listening and communicating with the callers to find out their needs and direct them to the proper division/extension.

• Start each day by reviewing the overnight message line and send to the appropriate agents and managers.

• Sort, scan and send all mail and invoices to property managers daily - direct Community Management bills to that department (also in building).

• Receive rent checks and move-in payments from PMs, issue receipts, and forward checks to accounting.

• Create and distribute weekly accounting deadline reminders.

• Manage the in-office mail machine and drop outgoing mail at the post office (one block away) at the end of each day.

• Assist with the mailing of owners statements each month as needed.

• Assist with ordering appliances for the property management team.

• Keep and track inventory for lock boxes, office keys, and smoke/CO alarms.

• Create guest card in AppFolio when people call in for specific listings.

• Become an AppFolio expert who can help clients use the system to better.

• Be able to assist with basic tech functions in the office -setting up emails, attachments, electronic signature, connecting to printers, phone extensions (training available for this all).

• Order office supplies and check with each division head about inventory levels for the order. Keep office supplies organized.

• Communicate with building manager for the office when something needs fixing.

Other Requirements:

• Proficient use of Microsoft Office 365
• Experience using AppFolio preferred

Compensation: W-2 starting pay of $22-25 per hour, DOE, in addition to company-paid medical, dental, and vision benefits, paid vacation, and 401K match.

Location: Office located in Lynnwood, WA. 100% in office.