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Dos Santos Homeowners' Association

Dos Santos Homeowners' Association is hiring: Community Manager in Santa Fe

Dos Santos Homeowners' Association, Santa Fe, NM, United States


The City of Santa Fe's full name is La Villa Real de la Santa Fe de San Francisco de Asis (the Royal Town of the Holy Faith of Saint Francis of
Assisi). Our City is the end point of the Santa Fe Trail, which travels 800 miles from western Missouri.

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Santa Fe New Mexico is well known for its many attributes such as being the oldest capital city in the US, numerous Indigenous &
cultural celebrations are held throughout the year, a terrific ski basin, an extensive array of museums and immersive art experiences,
traditional New Mexican cuisine using the key ingredient of red and green chilis, the Opera House is an impressive architectural wonder
of an open-air adobe structure framing views of the mountains, several annual art markets, a few farmer's markets, and is known for
being one of the most romantic cities in the country.

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Dos Santos is considered a premier condominium property for those with discerning taste and a sincere desire to live within an intimate
gated community. We are situated on 10 gorgeous manicured acres for a lush "high desert" landscape. Our buildings incorporate the
historical architectural elements of the southwest with their iconic courtyards, portals and flat-roofs, known as the "Spanish-Pueblo"
style.

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We are looking for a professional person with the desire and motivation to move into the Community Association Manager
position in the very near future.

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  • Our community manager leads community initiatives, oversees the onsite team, and executes board directives to make a
    meaningful impact.
  • We are seeking an Association Manager that will 'understudy' with the current Association Manager (CMCA & AMS), and will
    • Serve in a community leadership role to enhance resident experience;
    • Communicate effectively while engaging in working relationships;
    • Oversee daily operations, management, association direction, and maintenance of assets;
    • Act as the main point of contact for all Board communications through all channels;
    • Update and maintain the management plan as necessary with Board meetings, site inspections, and vendor meetings;
    • Serve as an advisor to the Board for long-term planning, goal setting, and policymaking guidance;
    • Act as a liaison between the Board and ancillary service providers;
    • Utilize staff and vendor resources to execute Board directives and community goals;
    • Draft and execute all association communications including statutory notices, newsletters in coordination with the Board,
    • emergency notifications, email broadcasts via the website, etc.;
    • Calculate bi-weekly payroll hours and submit to our CPA;
    • Retain the community vision through the governing documents and design review;
    • Support community standards as required by the governing documents, guidelines, and applicable laws;
    • Ensure liability and insurance policies meet requirements for governing documents and applicable laws;
    • Create, administer, and monitor operating and reserve budgets, and prepare variance reports;
    • Supervise, develop and motivate dedicated staff members;
    • Ensure all association notices are accurate and timely;
    • Develop and implement our risk management program;
    • Be accountable for helping with resident and unit owner requests in a timely and professional manner;
    • Build connections and opportunities that maintain a true sense of community; and
    • Perform other duties as assigned / needed.

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Benefits / what we offer:

  • Competitive pay with comprehensive benefits:
  • Medical, dental and vision insurance (employer pays 80%);
  • Paid vacation and holidays;
  • Professional education paid by the Association related to pursuing the CAI credentials (such as the CMCA, AMS, and PCAM certifications);
  • Mentoring from our CMCA & AMS certified Association Manager; and our Salary is commensurate with experience and accreditations.

Someone who aligns with our vision and values:

  • 2-3 years or more of onsite community management (HOA) or similar experience;
  • Ability to successfully engage on a variety of levels, including speaking and writing;
  • Robust operational background and understanding of community financials;
  • Effective leadership, organizational and conflict resolution skills;
  • Strong organizational and time management skills;
  • Proficient computer skills in Microsoft Office and also with QuickBooks;
  • Associates or Bachelor Degree, designations, or certifications in a related field (highly preferred);
  • Knowledge of and/or interest in expanding knowledge of laws and guidelines governing community associations and governing documents;
  • Willingness to gain continuing education (at our expense) to secure the CMCA and higher levels to advance credentialing such as the AMS & PCAM which is highly encouraged;
  • Must pass pre-employment drug screen, provide driving record, credit and background checks; and
  • Must have a valid drivers license and the ability to drive as needed for securing community resources.

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