Assistant Community Manager Job at New Earth Residential in Albuquerque

Position: Assistant Community ManagerCategory: Non-exempt - HourlySupervisor: Community ManagerHours:Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).Physical Demands:Light (occasional up to 25 pounds) -Climb stairs, stoop, kneel, crouch, reach, handle, etc.Drug Screens:Pre-employment, post injury, reasonable suspicion, and possible random screens.At New Earth Residential we believe in the power of community.Do you have exceptional skill in making those around you feel welcomed and cared for? Do you enjoy attention to detail and the feeling of accomplishing incredible feats at the end of the day? If yes, you'll love our Assistant Community Manager position! It's the perfect blend of interacting with people and making things run perfectly. No shyness allowed! If you have a bubbly, friendly personality, and the administrative chops to get things done this job is for you!Knowledge / Skills / Ability:Ability to evaluate and fulfill community common area and amenity needs, attention to detail and dedication to maintain the communityAbility to independently establish priorities, manages time effectively, and fulfills assigned objectives and projectsAbility to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environmentDemonstrated proficiency in Outlook, Excel, Word, and internetGood verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendorsMust be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to applyAbility to comprehend legal documents and carry out related rent collections and lease managementIntermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reportingDemonstrated understanding of property operations with emphasis on lease terms and to support contract enforcement, including collectionsGeneral Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community ManagerPreferred Education and Experience: A minimum of one (1) years of experience as an on-site Leasing consultant or Assistant Manager in multi-family housing, hospitality, or similar industryA high school diploma or equivalent is required. College education, CAM or ARM certification preferredSupervisory Responsibilities: The Assistant Manager supports the Community Manager and assists in supervising all community associatesResponsibilities: Residential Standards Entering all monies and bookkeeping of electronic paymentsEnter new move-ins, move-outs, renewals, and rentable items into ResmanManaging delinquency by sending 3 days, small balance letters & submitting eviction cases to attorney's office as neededAssists and/or supports leasing and marketing standards including telephone marketing, greeting prospective residents, gathering prospect information, setting appointments, showing ready and model apartments, generating quotes, closing, and securing deposits, and assisting the prospective residents with rental application completion and credit verification processesAssists in preparing all paperwork specific to new and renewal lease agreementsRecommend rental rate adjustments or concessions to the Community Manager necessary to increase rental activityPrepares security deposit disposition reports and any other reports requested by the Community ManagerAccounting month end reportingReviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.Assists in organizing community resident activities, preparing newsletters and maintaining resident loyalty and retention programsIdentifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the communityPerform any other duties as assigned by the Community ManagerCommunity Inspections and Quality Assurance Review Prepares move in gifts and places them in the make ready apartments prior to move in; conducts final inspections and confirms completion of all service requests on or before scheduled move-in datesResearches and shops the competition a minimum of one time per month to ensure that rental rates, concessions, security deposits etc., align with market conditionsInspects clubhouse, office, amenities and models, and other common areas on a daily basis to ensure they are prepared according to standardsParticipates in immediate litter pick up from community exteriors and common areas to maintain community appearance standardsFinancial Performance Collects, posts, and deposits rents/security deposits and other community income on a daily basisSupports the Community Manager in meeting budgeted occupancy, collections, and expensesNew Earth Residential offers a competitive compensation package including monthly bonuses, health, vision, dental and life insurance, and discounted rent program.Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities.Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize.What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking.Here's what you'll be up to:Building Community: Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.Enhancing Environments: Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.Channeling Resources: Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.Building Leaders: Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.Guide interested residents through the sign-up process, nurturing the next generation of community leaders.Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here.