Social Media Strategist & Community Manager Job at Code.org in Seattle

Code.org seeks a Social Media Strategist & Community Manager to oversee and execute all social media efforts. Develop and implement a strategy, manage content, plan campaigns, monitor performance, and engage with the community.

In partnership with the Sr. Director of Integrated Media, this role will be responsible for developing and managing a comprehensive social media strategy that formalizes the specific roles, audiences, objectives, and content for each platform, ensuring a cohesive and targeted approach to engagement, messaging, and audience growth. This framework will guide content creation, platform selection, and strategic initiatives, aligning with overall marketing goals and the organization's mission.

In addition, this role will be responsible for:

• Content Planning: Manage "always on" cross-channel content calendars that feature both original and curated content that is tailored to each audience and platform.
• Content Development: Collaborate with designers, copywriters, and other in-house content creators to produce engaging multimedia content.
• Community Management: Grow Code.org's online community by initiating conversations, responding to comments, escalating issues, and creating a positive environment for users.
• Relationship Management: Build and maintain partnerships with relevant organizations, influencers, and community groups to help expand reach and engagement.
• Measurement + Analytics: Manage ongoing performance reporting that helps translate platform analytics into actionable insights and recommendations.
• Strategic Planning: Regularly monitor social media trends, platform updates, audience shifts, or other ongoing developments to inform our strategies.
• Platform Governance: Develop social media playbooks, guidelines, policies, and best practices while conducting regular training sessions for the team.
• Live Engagement: Develop and execute strategies for promoting livestreams, webinars, workshops, or other live events, including pre-event promotion, live coverage, and post-event recaps.
• Amplification Opportunities: Collaborate with advertising and PR leads to advise on social advertising, influencer relations, ambassador programs, and other potential opportunities to expand the community.

We seek candidates who have:

• Minimum of 8 years of experience leading large online communities.
• Proven track record managing cross-channel content calendars
• Ability to effectively collaborate with internal teams and external partners.
• Proficiency in social media management and analytics tools
• Excellent written and verbal communication and strong presentation skills.
• [Bonus] Experience managing influencer engagement, social ads, or live events.

We prefer candidates who also have:

• Experience managing social media advertising strategies and influencer partnerships.
• Experience promoting and covering live in-person / virtual events.

In addition, candidates must:

• Be a U.S. Citizen or Permanent Resident
• Be located in the United States
• Pass a pre-employment background check
• Be willing to travel a minimum of two times per year for team events
  

Step 1: Informational Interview - learn more about the role and share your experience (30 minutes)
Step 2: Homework (~3 hours)
Step 3: Interviews with several members of the Code.org team (~3 hours)
Step 4: Final Interview (1 hour)
Step 5: Reference Checks

All interviews are currently being conducted virtually via Zoom

Our team will review all applications on an ongoing basis and if we believe your qualifications would make a great fit, we'll contact you to schedule an informational interview.

The expected salary range for this position is $91,000 - $102,000. Most offers are on the lower end of the salary range and are at the company's sole discretion based on the final candidate's experience. This allows us to provide a fair and equitable approach to compensation when setting pay and maintaining internal pay equity.