Tbwa Chiat/Day Inc is hiring: Senior Content & Engagement Manager - Brand Ne

Senior Content & Engagement Manager Position: Full-TimeRole Type: HybridOVERVIEWMovement Strategy is looking for a Senior Content & Engagement Manager to manage the face and voice of today’s largest brands. You will report to the Associate Director, Content & Engagement and work closely with members of the Creative team such as creative directors, copywriters, art directors, and strategists.While most of our roles remain fully remote, this position supports key client work so it will require a hybrid schedule based out of Plano, TX. This position will split their time between remote work and in-office collaboration to meet the needs of the project and client.The Senior Content & Engagement Manager will work across day-to-day content creation and publishing management. They are platform experts, experienced social storytellers, and big-picture thinkers who can grow brand communities, address individual needs from a customer service perspective, and consistently monitor and optimize executions to increase overall brand engagement and account growth.A BIT ABOUT USMovement Strategy believes that social media is the most important marketing channel. Together, we lead the best brand social channels (like Netflix, Amazon, WarnerMedia, Intuit, and more) to make award-winning social-centric work that breaks through the cultural zeitgeist and drives unparalleled brand growth. Our vision is to create a future where brands add real value to every community they touch – and our employees get to be a part of creating that future. Our team of high-performers thrives on collaboration and innovation, fostering an environment where diverse perspectives are valued, and creativity is encouraged at every turn. We prioritize professional growth and development, offering continuous learning opportunities and a supportive atmosphere that empowers our teams to push boundaries and deliver exceptional results.KEY FOCUS AREASEditorial Content Development: You have experience in creating and managing social media content calendars for large global brands, as well as developing content plans in partnership with strategists on content briefs. This includes everything from planning key dates and strategic moments to developing both copy and images for individual pieces of content nuanced by the market. This requires strong communication, close collaboration with the creative team members, personal creativity, and organization to own these calendars efficiently and effectively.Community Management: You seek to provide value to individuals in the most natural way possible. This translates into the oversight of content posting and strategic community interactions, in addition to specific customer service inquiries and questions. You are closely in tune with the overall social conversation, and can quickly identify relevant trends and engagement opportunities to insert the brand in.Cross-Functional Partnership: You’ll collaborate with strategists to develop channel and content strategy for the overall brand and campaign strategy. You’ll also collaborate with the lead copywriter on the account to identify and implement the engagement tone of voice across the account.Creative Writing: You understand a brand’s voice, especially how to adopt this into the social vernacular. You handle revisions and direction from your supervisor positively and efficiently.Publishing and Style Guides: You’ll manage the content publishing and channel appearance across accounts and flag updates as needed.Team Communication: You’ll be confident and comfortable interacting with both your internal teams and clients on a regular basis.Proactive Engagement: You’ll develop FAQ and pre-planned response documents to fit the needs of the account and, if necessary, campaigns.Social Listening & Reporting: You’ll contribute qualitative insights to monthly and campaign-related content reports.Management: May manage direct report(s), typically content editors and/or Social Media Managers.QUALIFICATIONS + KEY FOCUS AREAS5-6+ years experience creating and managing social media content for large brands across multiple platforms, agency setting preferred.A creative background (no formal requirements -- we’re open to hearing your story).Expert knowledge and experience across major social media platforms (Instagram, TikTok, YouTube, and Pinterest).Experience with social listening and publishing tools, such as Dash Hudson and Sprout Social.Impeccable writing, public speaking, and overall communication skills.On top of the latest industry & platform trends, breakthrough social campaigns, emerging technologies, pop culture, and current events.Strong analytical and critical thinking skills.Proficient in Keynote, G-suite, Airtable, and Microsoft Office 365.Ability to prepare client-ready documents and liaise with clients and brand agency partners.Flexibility working weekends, holidays, early mornings or evenings.IDEAL QUALITIESHigh energy, passionate, curious, confident, and tenacious in learning.Must communicate quickly and accurately, think quickly or improvise, and present confidently.Proactive and naturally curious about the digital and social space.You are passionate about the work you do and treat your client’s business as if it were your own.Have a track record of success in building strong relationships and leading teams.You have a diverse and inclusive perspective.Your attention to detail is unmatched.BENEFITS & PERKSMovement Strategy’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide.100% employee contribution for health (base plan), vision, and dental401K Retirement Plan with Company MatchUnlimited Paid Time Off10 days minimum required off per year(11) Company Paid HolidaysSupport for continued educationHealth and Wellness ProgramSALARY & COMPENSATIONPay Range: $85-95k salary per yearMovement Strategy is an Equal Opportunity EmployerDon’t meet every single requirement? Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply.Apply for this job * indicates a required field#J-18808-Ljbffr