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Insight Global

Automotive Writer

Insight Global, San Mateo, California, United States, 94409


Job Description:Zoox is developing autonomous mobility from the ground up, including creating a unique vehicle tailored to autonomous driving. The Base Operations team at Zoox supports all fleet-level maintenance, repair, and upgrade operations. This includes the back-end engineering team that delivers various aspects of technical content and support, with a key focus on improving safety and operational efficiencies.The technical writing contractor for BaseOps will author and maintain all types of BaseOps technical documentation to support technicians and engineers with maintaining our autonomous vehicle fleet. They will work cross-functionally with engineers and technicians to define, obtain necessary information, and deliver the required service documentation.

Responsibilities:The technical writer will create and update the technical documentation associated with the following:Vehicle operations manuals and mission readiness documentationVehicle-level inspection, maintenance and repair remove/replace proceduresSoftware programming and post-repair bring-upFleet upgrade and rework proceduresTechnical service bulletinsQualifications:Bachelor's degree with focus in Technical Writing2-5 years experience as a technical writer or relevant fieldProficiency with Google Suite and MS Office suiteExperience with topic-based writing conceptsMarkup language experience (HTML, XML, or DITA XML)Strong written and oral communication skills, and cross-functional teamwork skillsExhibit high attention to detail and safety acumenAbility to multi-task and manage workload to achieve project deliverable deadlinesSelf-starter and ability to approach the role with a can-do, team player attitudeBonus Qualifications:Vehicle technician or autonomous vehicle operator experiencePrevious Automotive OEM service manual authoring experienceExperience with software used; Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, CATIA 3DX