Redstone Residential is hiring: Assistant Community Manager in Big Rapids

Assistant Community ManagerCLASSIFICATION: Full-Time, Non-Exempt, Benefits EligibleCOMPENSATION: $22 per year, plus bonus eligibilityBENEFITS:Health, Vision, and Dental Insurance15 days of PTO and 10 paid holidays3 Paid service daysPaid parental leave401K Plan with up to 6% matchingContinued Education ProgramEmployee Assistance ProgramShort-term Disability InsuranceTEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is one of the largest 3rd party management companies in the U.S.!Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: We Are BelieversWe Communicate Authentically with CareWe Stay The CourseWe Drive PerformancePOSITION SUMMARY:As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.RESPONSIBILITIES (Including but not limited to): Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.Reports any unusual or extraordinary circumstances regarding the residents or the property.Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.Participates in Redstone training as required.QUALIFICATIONS: Maintains a consistent level of professional customer serviceExcellent computer skills: Microsoft Word, Excel, and OutlookHigh school diploma or GED equivalent is required; a Bachelor's degree preferredAbility to thrive in a fast-paced environment and manage multiple projects simultaneouslyAbility to embody the Redstone Culture and Redstone's Core Values every day