Cadre
Founding Product Designer
Cadre, San Francisco, California, United States, 94199
Founding Product Designer
Who We Are
At Serval, we're building a next generation IT support and automation platform.
We're on a mission to create the copilot for IT teams, taking on a massive IT Service Management market dominated by legacy players like ServiceNow ($250 bn market cap) and Atlassian ($50 bn market cap). IT departments today face a barrage of tedious tasks like employee onboarding, offboarding, software access management, and device troubleshooting. We're automating these processes and taking work off of IT teams' plates with a natural language workflow builder. Long term, our vision extends to developing a universal workflow automation platform that empowers all business functions to automate manual workflows.
Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors.
Role Overview
As Founding Product Designer, you'll be working closely with founders to build the Serval platform from the ground up. Our vision is centered around usability, and you'll be challenged to create intuitive and beautiful interactions that unlock powerful automation capabilities.
This role is based in San Francisco, California, and requires in-person presence.
Responsibilities
Deeply understand a complex problem space and forge simple, elegant design solutionsGenerate your own ideas, and drive collaborative processes to elicit ideas from your teammatesMove fast to explore those ideas via mockups, interactive prototypes, and usability testing with customers.Work with engineering to understand the technical constraints of a project, and make pragmatic tradeoffs on your designsBuild the foundations of a flexible and scalable design systemSupport development of early brand content, including logo and landing pageQualifications
You have 5+ years experience as an in-house product designer, preferably designing full applications end-to-endYou have experience designing and prototyping in FigmaYou like thinking about complex problems, and enjoy exploring the ambiguity inherent to defining a new product categoryYou care about the details of your work, and love crafting pixel-perfect UIYou like collaborating with other design-minded teammates in product and engineeringYou like shipping, and are willing to make hard tradeoffs in order to get features in the hands of customersYou like impact, seeing how your work makes peoples' lives better and moves business metricsYou're a self-starter, who can proactively identify opportunities for impact even when they're not assigned to youYou enjoy collaboration and feedback, can give constructive and respectful critiques of others' work, and can explain the reasoning behind your design decisions and opinionsYou're comfortable in a high-growth startup, can balance many simultaneous projects, and thrive in fast-paced environmentsBonus Points
Previous experience as a founding or early product designer at a startupPrevious experience with B2B SaaS tools
Who We Are
At Serval, we're building a next generation IT support and automation platform.
We're on a mission to create the copilot for IT teams, taking on a massive IT Service Management market dominated by legacy players like ServiceNow ($250 bn market cap) and Atlassian ($50 bn market cap). IT departments today face a barrage of tedious tasks like employee onboarding, offboarding, software access management, and device troubleshooting. We're automating these processes and taking work off of IT teams' plates with a natural language workflow builder. Long term, our vision extends to developing a universal workflow automation platform that empowers all business functions to automate manual workflows.
Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors.
Role Overview
As Founding Product Designer, you'll be working closely with founders to build the Serval platform from the ground up. Our vision is centered around usability, and you'll be challenged to create intuitive and beautiful interactions that unlock powerful automation capabilities.
This role is based in San Francisco, California, and requires in-person presence.
Responsibilities
Deeply understand a complex problem space and forge simple, elegant design solutionsGenerate your own ideas, and drive collaborative processes to elicit ideas from your teammatesMove fast to explore those ideas via mockups, interactive prototypes, and usability testing with customers.Work with engineering to understand the technical constraints of a project, and make pragmatic tradeoffs on your designsBuild the foundations of a flexible and scalable design systemSupport development of early brand content, including logo and landing pageQualifications
You have 5+ years experience as an in-house product designer, preferably designing full applications end-to-endYou have experience designing and prototyping in FigmaYou like thinking about complex problems, and enjoy exploring the ambiguity inherent to defining a new product categoryYou care about the details of your work, and love crafting pixel-perfect UIYou like collaborating with other design-minded teammates in product and engineeringYou like shipping, and are willing to make hard tradeoffs in order to get features in the hands of customersYou like impact, seeing how your work makes peoples' lives better and moves business metricsYou're a self-starter, who can proactively identify opportunities for impact even when they're not assigned to youYou enjoy collaboration and feedback, can give constructive and respectful critiques of others' work, and can explain the reasoning behind your design decisions and opinionsYou're comfortable in a high-growth startup, can balance many simultaneous projects, and thrive in fast-paced environmentsBonus Points
Previous experience as a founding or early product designer at a startupPrevious experience with B2B SaaS tools