EMTAK LLC
Unified Communications Specialist GW - TS/SCI Poly required
EMTAK LLC, Annapolis, Maryland, United States, 21403
The Unified Communications Specialist shall have the following responsibilities:• Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.• Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.• Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.• Ensure seamless intercommunication between various communication platforms and services.• Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.• Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.• Develop and maintain documentation, including system configurations, processes, and procedures.• Train end-users on the effective use of unified communications tools and platforms.• Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.• Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.
Requirements:
TS/SCI with FS PolyCompTIA Security+ CE.Bachelor's Degree plus 14 years technical experience (five years technical experience can be substituted for degree).Ability to manage complex projects and work effectively in a cross-functional team environmentExcellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholdersExcellent problem-solving skills and a proactive approach to addressing issuesExperience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologiesProven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administrationStrong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration toolsDesired Skills: Ability to collaborate effectively with cross-functional teams
Requirements:
TS/SCI with FS PolyCompTIA Security+ CE.Bachelor's Degree plus 14 years technical experience (five years technical experience can be substituted for degree).Ability to manage complex projects and work effectively in a cross-functional team environmentExcellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholdersExcellent problem-solving skills and a proactive approach to addressing issuesExperience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologiesProven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administrationStrong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration toolsDesired Skills: Ability to collaborate effectively with cross-functional teams