Community Manager Job at Newance in Salt Lake City

Join Workbox's dynamic team as a full-time Community Manager at their Salt Lake City location with an innovative flexible office operator that prioritizes fostering connections and supporting professionals both in person and virtually. As a key player in their rapidly growing company, you'll be integral to maintaining their best-in-class customer experience.

Key Responsibilities:

As the Community Manager, you will be the face of the brand, overseeing day-to-day community operations while collaborating with the team on long-term strategies. Your diverse tasks will be united by a common goal: providing exceptional support to our member companies and ensuring the efficient functioning of our spaces. This role will also play a crucial part in driving member engagement, working closely with our sales and member services teams to ensure a seamless experience for both current and future members. In addition to managing the community's vibrant atmosphere, you'll be responsible for conducting in-person tours, handling walk-ins, and organizing memorable member events. Leveraging both online tools and in-person networking, you will build and nurture relationships that enhance our company's brand within the community.

Qualifications:

Required:

• Strong background and experience in customer service and communication
• Adaptability to change and shifting priorities, thriving in ambiguous situations
• Exceptional organizational skills with acute attention to detail
• Proficiency in computer skills, including the Microsoft Office Suite
• Remarkable ability to meet deadlines and deliver results

Preferred:

• Experience working with startups
• Background in hospitality
• Familiarity with Canva and ClickUp or related project management software
• Experience managing systems (billing/phone/community platforms)

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• FSA, HSA, and Commuter Benefits
• Unlimited PTO
• Training & Development