On-site Community Manager Job at Aperto Property Management, Inc. in Los Angeles

We are a full-service, fee-based apartment management company for conventional and affordable multi-housing communities. Our mission is to simply be the best apartment management company in the United States and to provide quality management, professional service, and superior operating results to our clients and residents. We are a full-scale property management platform provides a complete and comprehensive leasing and management service for acquisition rehabs, stabilized assets and new property lease ups. We pride ourselves in providing unmatched service.

We are a growing Multifamily Property Management Company. We are currently seeking an experienced on-site Community Manager to join our team in Los Angeles, CA.

We provide a workplace where our associates are empowered to take initiative, and there is a distinct culture of learning and development.

In this role, you will be responsible for the overall operations, including the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community, ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains a supportive environment for all residents; manages site staff and their duties, interacts with and supervises vendors.

Responsibilities:

• Hires, supervises, trains and evaluates and develops staff
• Provides daily leadership for the team
• Identifies appropriate contractors, defines scope of work and obtains necessary bids
• Perform property inspections to maintain curb appeal and to assess any maintenance issues
• Oversees maintenance program including supervision, inspections and monitoring work orders
• Address resident concerns including but not limited to: property repairs, neighbor disagreements and renewal agreements
• Prepare annual budget, monthly variance reports and process invoices
• Processes invoices in Yardi and submits for payment
• Rent collection, prepares deposits using Yardi property management software
• Create a positive company culture
• Provide daily/weekly/monthly reports as required by Regional Manager
• Promptly report property liability claims, employee worker’s compensation claims, and property loss claims according to company policy
• Approve payroll for all staff members including commissions and bonuses when/if applicable
• Advocate Risk Management initiatives for employee safety
• Yardi experience preferred

Key Qualifications, Skills and Education:

• Must have 2+years in a supervisory position
• Must have experience with HUD experience
• Clear understanding of General Ledgers, budgeting
• Clear grasp of federal fair housing laws and any applicable local housing provision
• Proficient in reading and writing English
• Ability to work effectively with common Microsoft software applications
• Exceptional customer service abilities
• Ability to empathize with residents and staff while still enforcing community rules and policies
• Excellent problem solving, listening and reasoning skills

We offer a full benefits package, including medical, dental, vision, and life insurance. We also offer long term disability, generous paid time off, 401K (with match), and more.

We are an equal opportunity employer, and use E-Verify as part of the I-9 process to verify the work eligibility of all new hires.