Digital Content & Experience Coordinator

Who You Are:

As the Coordinator of Digital Content you will support the global digital flagship store, michaelkors.com, to align business strategies with content and campaigns on the website. You have a passion for fashion and eager to learn in a fast-paced environment. You are excited to be a part of the Michael Kors’ e-commerce team and seeking an opportunity to develop experiences with a customer-centric mindset.

What You’ll Do:

• Assist in moving the lifecycle of digital content from briefing to execution for the Michael Kors site, supporting refreshes, sale and strategic initiatives
• Create and submit seasonal briefs for site updates
• Collaborate with cross-functional teams to ensure content aligns with business strategies
• Build strong relationships with Creative designers, Site Merchandisers, Web Producers and Digital Marketing teams
• Maintain and develop content calendars and portfolios, ensuring all documentation is up-to-date with key information
• Meet deadlines to ensure timely delivery of site content materials.
• Conduct quality assurance (QA) and site walkthroughs for content updates to ensure accuracy and quality
• Maintain comprehensive process documentation while proposing process improvements to enhance team efficiency and effectiveness.
• Attend weekly team meetings and assist in brainstorming and strategizing for content improvements
• Conduct ongoing market research and competitor analysis to inform site enhancements, presenting findings to the team regularly.
• Perform daily site walkthroughs to ensure content is live, providing support to Site Merchandising Coordinators as needed.
• Work closely with digital content project management team for key date updates and with Web Producers for content execution
• Ensure seasonal updates are made to third party applications in line with site content
• Support the launch of brand moments through cross-functional collaboration with Marketing teams
• Partner in executing sales and promotions, aligning on messaging, briefing and execution with Creative, Site Merchandising and Web Production teams
• Gather and prepare site materials for review, sharing insights with cross-functional partners.
• Support in the management of content translations
• Assist in creating PowerPoint presentations for leadership meetings and reviews
• Support in compiling data for seasonal hindsight analysis to inform future strategies
• Take detailed notes during meetings, summarizing key points and action items to ensure all team members are informed and aligned on objectives and deadlines.

You’ll Need to Have:

• 1+ years’ experience in an e-commerce environment
• Creative and Ideas Driven Mindset
• Excellent communication and organizational skills
• Strong organizational skills with meticulous attention to detail
• Ability to prioritize large amounts of work to meet hard deadlines
• Proficiency with Microsoft Tools
• Nice To Have: Knowledge of Adobe programs (ex. XD) and/or exposure to project management tools (ex. Wrike, JIRA)
• Ability to work in NYC office 3 days a week

MK Perks:

• Generous Holiday Schedule
• Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
• Michael Kors, Jimmy Choo and Versace Discount
• Exclusive Employee Sales
• Fav 5 Cards (MK Discount for friends and family)
• 401k Match
• Paid Parental Leave
• Thrive Wellness Program (seasonal in-office massages and more!)
• Commuter Benefits
• Gym Discounts

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.