Staff Software Engineer, Content Delivery Job at Crunchyroll in San Francisco

About CrunchyrollWE HELP EVERYONE BELONG. IT'S OUR PURPOSE.Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.Join our team, and help us shape the future of anime!Who We AreWe're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.About The TeamOur engineers are pioneering in tools and technologies to efficiently build outstanding user experiences across more than 10 platforms for multiple brands. We work closely with innovative design, user-experience, and user-testing teams to deliver dynamic experiences. Video is at the core of our streaming service, and we partner with other content operations, video infrastructure and client teams. We manage metadata and ensure it is available at scale to millions of our anime fans. Our team also supports both external partners and internal stakeholders end-to-end, as content is ingested, organized and distributed within our applications and to other parties. Come join us!About the RoleYou will work with engineers, product managers, and project managers to implement new features across Crunchyroll's Content Delivery while improving the scalability of our services through proper planning and load testing. You will improve the availability of our platform through better monitoring, performance reporting, and error reporting. Improve the server response times of our APIs by profiling, identifying, and eliminating bottlenecks. You consider system security in every design decision and work with operations to evaluate new infrastructure. While researching and generating ways to serve our customers, you will also plan, analyze, and optimize to help our team growth. This role will report into Crunchyroll's Engineering Manager, Content Delivery and can sit in one of our offices or fully remote in the United States.About You12+ years of developing and leading the highest priority initiatives, delivering on customer satisfaction while also meeting business expectationsA background working in the media & entertainment space, building highly scalable, enjoyable user experiences, and are familiar with the intricacies required for streaming videoGolang experience is a must.Understand cloud and system components, profile bottlenecks and eager to re-design & re-architect the system.Enjoy working with engineering teams on day-to-day delivery blockers, listening to issues faced within teams, and providing unbiased, business focused solutionsYou code and build quality and scalable software taking on the hardest problems that can be used by othersYour documentation sets the standard for all engineers in the organizationYou advocate for the creation of new software only when it is necessary, and you can determine when to build a solution versus when to use off the shelf componentsExperience building, deploying, and maintaining cloud native infrastructureLead investigations into failing critical business processes while delegating work to individuals and providing communication with key partnersUnwavering confidence in the face of uncertainty, capable of guiding teams to success by examining risks and providing unique solutions.Pluses Typescript/NodeJS development experienceStreaming/Content Management engineering expertiseWorked at a streaming media companyElasticSearch, Redis knowledgeWhy you will love working at CrunchyrollIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: Receive a great compensation package including salary plus performance bonus earning potential, paid annually.Flexible time off policies allowing you to take the time you need to be your whole self.Generous medical, dental, vision, STD, LTD, and life insuranceHealth Saving Account HSA programHealth care and dependent care FSA401(k) plan, with employer matchEmployer paid commuter benefitSupport program for new parentsPet insurance and some of our offices are pet friendly!#LifeAtCrunchyroll #LI-RemoteThe Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$190,000-$239,000 USDAbout our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves.Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.Service. We serve our community with humility, enabling joy and belonging for others.Kaizen. We have a growth mindset committed to constant forward progress.Our commitment to diversity and inclusionOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQsPlease refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdfPlease beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.