Chas. G. Burch Supply Inc.

Receptionist/Design Assistant Job at Chas. G. Burch Supply Inc. in Schenectady

Chas. G. Burch Supply Inc., Schenectady, NY, US

Job Description

Benefits/Perks

Competitive Hourly Pay w/commission opportunities
Career Growth Opportunities
Fun and Energetic Environment
Discount on Products and Services
Health, Dental, Vision
Simple IRA w/company match
Paid Time Off

Job Summary

We are looking for a friendly, welcoming receptionist/design assistant to join our team!

As the receptionist/design assistant for our busy showroom, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls. You will also be assisting the designers with quotes, scheduling, paperwork and filing. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet guests as they arrive
Answer phone calls and schedule appointments
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their visit
Process quotes, paperwork and complete filing as needed
Monitor CRM program daily to track order progress
Create and post social media content
Assist with smaller sales for commission opportunities
Remove discontinued samples/Put out new samples

Qualifications

Two or more years of customer service experience is preferred
One or more years of design experience is preferred
Previous experience in an office-based setting is required
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Experience with Spruce software, and Monday.com are a plus