Design Client Manager / Account Manager Job at Fine Art America in Atlanta

Fine Art America is the largest, fastest-growing e-commerce art site in the world with more than one million independent artists and brands offering billions of print-on-demand products for sale, including: canvas prints, framed prints, metal prints, apparel, home decor, tech accessories, and more.

We're looking for a charismatic and entrepreneurial Design Client Manager / Account Manager to join our team and help grow the wholesale part of our business. You will be working directly with our Vice President of Business Development and managing large clients that are purchasing artwork for hotels, airports, gallery installations, apartment complexes, hospitals, arenas, and other large-scale projects. This is an amazing opportunity to be in a highly-visible position within the company, working directly with our VP, and driving significant sales.

What You'll Do:

• Be our dedicated point-of-contact for our large wholesale customers before, during, and after each sale.
• Develop and maintain strong relationships with each customers' buying team.
• Increase engagement and brand loyalty through proactive e-mail, phone, and social media outreach.
• Follow-up on all customer inquiries, ship product samples, maintain customer records, etc.
• Capture customer feedback and help translate any problems / issues to our internal teams.
• Generate unique, engaging content for use in social media, blogs, and newsletters.
• Treat this wholesale business as though it were your own profit & loss center within Fine Art America.

​You:

• Have 3+ years of experience as an account manager or similar client-facing role.
• Have experience managing a book of business and prioritizing your time towards maximizing profitability.
• Are a highly motivated multi-tasker who can manage projects from start to finish with minimal supervision.
• Are a strong writer and conversationalist.
• Are familiar with art, photography, graphic design, and interior design.
• Are comfortable spending your morning talking to UPS to change a shipping address for an order and then switching gears to present a pricing proposal to the CEO of a large design firm in the afternoon.
• Convey a positive, can-do attitude towards tackling problems.
• Are able to see other points-of-view while maintaining confidence in direction.
• Are passionate about your own personal development and working within a small team.
• Have a willingness to roll up your sleeves and do what's necessary to accomplish a given task.

​We:

• Are a self-funded art / technology company which has been in business since 2006 and has emerged as the leader in the online art and home decor space.
• Have employees working remotely all over the United States with a core team working from an incredible office space located just two blocks from the beach in beautiful Santa Monica, California.
• Offer competitive salaries and benefits.
• Are excited to hear from you!