User Experience Designer

Who we are:

Welcome to BookedBy, an industry-leading business management solution and scheduling software for salons, spas, and barbershops everywhere.

BookedBy — with headquarters in Austin, TX — features more than 100 employees across three continents and powers thousands of locations worldwide with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey’s Cuts for Kids, Hairzoo, and more.

Founded in 2011, BookedBy’s scheduling platform has more than 60 million bookings annually and enters an exciting growth phase into other service-based businesses.

Job Description:

BookedBy is looking for a Mid-Level UX Designer to join our talented design team. In this role, you will collaborate with product managers, developers, and other stakeholders to create seamless, user-centered experiences for our products. Your insights and creativity will play a crucial role in shaping the usability and functionality of our applications. You will talk to customers, explore solutions, and take ideas from conception into reality.

Key Responsibilities:

• Conduct user interviews, surveys, and usability testing to gather insights that inform design decisions and product development.
• Create wireframes, interactive prototypes, and user flows to visualize design concepts and user journeys.
• Work closely with cross-functional teams, including product management and engineering, to align on project goals and ensure cohesive implementation.
• Develop intuitive, visually appealing interfaces that enhance user interaction and adhere to branding guidelines.
• Iterate on designs based on user feedback and usability testing, ensuring continuous improvement of user experiences.
• Prepare and maintain comprehensive design documentation, including design specifications, user personas, and journey maps.
• Keep up with industry trends, best practices, and emerging technologies to bring fresh ideas to the design process.

Qualifications:

• 3+ years of experience in UX design, preferably within a software or tech environment.
• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
• Strong portfolio demonstrating your design process, problem-solving skills, and successful projects.
• An understanding of how design informs engineering and how engineering informs design.
• Experience conducting user research and usability testing.
• Excellent communication, presentation, and teamwork skills.
• Ability to manage multiple projects simultaneously.

What we offer:

We offer roles in an energetic, dynamic, and global environment with great opportunities to grow and take on new challenges. Our growth is continuous – which gives endless potential to evolve with the company.

• Medical Insurance
• Paid Time Off
• Flex Work Schedule: In-person Monday-Thursday, Flex days Friday