ONTHEMARC Events & Catering
ONTHEMARC Events & Catering is hiring: Event Planner & Banquet Captain (
ONTHEMARC Events & Catering, Norwalk, CT, United States
ONTHEMARC is a leading full-service catering company known for its commitment to culinary excellence and exceptional service. With a dynamic team of 35 full-time employees and a substantial roster of part-time staff, we are dedicated to providing outstanding catering solutions for a wide range of events. We are seeking an enthusiastic and organized Event Planner & Banquet Captain to join our team.
Responsibilities:
Captaining Events (25%)
- Attend and Captain 1-2 events weekly, including events produced by team members, to learn and interact with staff. Note: you will work most Saturdays - approximately 40 Saturdays, per year.
- Oversee event setup and breakdown, including equipment and rental deliveries.
- Manage staff at events including servers, food runners, station attendants, bartenders, and porters
- Manage event timelines to ensure all elements come together as planned.
- Troubleshoot any on-site issues and ensure smooth event execution.
Event Planning (30%)
- Collaborate with clients to understand their vision and objectives for the event.
- Create detailed event plans, timelines, and schedules.
- Coordinate menu selections, and other creative elements, like decor, where applicable.
- Ensure all aspects of the event align with client goals and ONTHEMARC standards.
- Update menu selections & BEOs, invoices and contracts via Tripleseat.
- Create floor plans and Run of Show for events, as necessary.
- Complete packing lists to ensure accurate pack out for events.
- Communicate all event information to the Culinary team & Event Captain, if not you, responsible for the day of execution.
Vendor and Client Management (25%)
- Liaise with any necessary outside vendors that align with the ONTHEMARC brand to ensure consistent, high-quality service to our clients.
- Coordinate all rentals for events.
- Negotiate contracts and manage relationships with vendors to ensure seamless service delivery.
- Serve as the main point of contact for clients, providing updates and managing expectations.
- Schedule and conduct tastings for clients.
- Handle all communications, ensuring a smooth flow of information between ONTHEMARC, vendors, and clients.
- Schedule client walk-throughs to accurately account for all event logistics.
Administrative (15%)
- Record-keeping and office support as needed; other projects and tasks as reasonably assigned.
Post-Event Evaluation and Reporting (5%)
- Conduct post-event reviews with clients and internal teams to assess success and gather feedback.
- Prepare and present post-event reports, including financial outcomes, client satisfaction, and lessons learned.
- Use insights to improve future event planning processes.
- Request clients’ reviews on various websites.
Qualifications:
- Food & Beverage: 5-10 years (Required)
- Event Planning: 3-5 years (Required)
- Experience with Tripleseat, preferred.
- Organized and detail-oriented.
- Strong organizational and multitasking abilities.
- Excellent interpersonal and communication skills.
- Proficiency with Google Suite.
- High level of discretion, decorum, and confidentiality.
Expected hours: 40 - 50 per week
Benefits:
- Lunch provided at HQ, M-F
- Health Insurance
- Dental
- Vision
- Paid Time Off
Schedule:
- Every weekend
- Extended hours
- Holidays
- Monday to Friday
Experience:
- Event planning: 3 years (Required)
- food & beverage: 5 years (Required)
- Event captaining: 5 years (Required)