Swoon
User Experience Researcher
Swoon, Chicago, Illinois, United States,
CLIENT : Global Industry Leader & Fortune 500 CompanyTYPE : ContractLENGTH : 12mos + potential to extend or convertLOCATION : Remote - CST HoursRATE : $60ph W2 + Benefits / $66ph C2C / Self-Corp
Role Overview :A global leader in the
digital products
space is seeking an experienced
UX Researcher
to support an
Advanced Troubleshooting program
and broader
digital product portfolio . This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences.
Key Responsibilities :Lead
user research
efforts across multiple product lines, including gathering and analyzing data through
lab studies ,
ethnography ,
surveys , and
customer feedback .Collaborate with
Designers ,
Product Managers , and
Engineers
to identify and prioritize research opportunities in a fast-paced, evolving environment.Synthesize research findings into actionable insights, creating
executive summaries ,
journey maps ,
personas , and
user flows .Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences.
Why This Role?Work on complex digital products : Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions.Professional development : Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization.Impact : Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience.
Candidate Requirements :Education & Experience :Bachelor’s Degree
in a related field.8+ years
of experience in
UX Research
or similar roles, with proven expertise in both
qualitative
and
quantitative
research methods.
Technical Skills
(Required):5+ years
of hands-on experience in
user research , including conducting
unmoderated interviews .Experience working on
complex digital applications
such as
eCommerce
or
enterprise management software .Proven ability to
synthesize user data
and present insights to
multi-level stakeholders .Familiarity with tools like
UserTesting ,
Miro ,
Dovetail ,
Airtable , and other research platforms.
Soft Skills
(Required):Strong
communication
and
collaboration
skills, with the ability to influence design practices across teams.Proactive problem-solving
mindset, with the ability to provide actionable recommendations.Strong interpersonal skills and the ability to work effectively in a
cross-functional team .
Work Environment :Fully remote position with a
human-centered design
focus.Collaborate with a team of UX researchers and interact with stakeholders from around the globe.
Apply Today :If you’re passionate about
UX research
and want to contribute to
innovative digital products , this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.
Role Overview :A global leader in the
digital products
space is seeking an experienced
UX Researcher
to support an
Advanced Troubleshooting program
and broader
digital product portfolio . This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences.
Key Responsibilities :Lead
user research
efforts across multiple product lines, including gathering and analyzing data through
lab studies ,
ethnography ,
surveys , and
customer feedback .Collaborate with
Designers ,
Product Managers , and
Engineers
to identify and prioritize research opportunities in a fast-paced, evolving environment.Synthesize research findings into actionable insights, creating
executive summaries ,
journey maps ,
personas , and
user flows .Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences.
Why This Role?Work on complex digital products : Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions.Professional development : Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization.Impact : Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience.
Candidate Requirements :Education & Experience :Bachelor’s Degree
in a related field.8+ years
of experience in
UX Research
or similar roles, with proven expertise in both
qualitative
and
quantitative
research methods.
Technical Skills
(Required):5+ years
of hands-on experience in
user research , including conducting
unmoderated interviews .Experience working on
complex digital applications
such as
eCommerce
or
enterprise management software .Proven ability to
synthesize user data
and present insights to
multi-level stakeholders .Familiarity with tools like
UserTesting ,
Miro ,
Dovetail ,
Airtable , and other research platforms.
Soft Skills
(Required):Strong
communication
and
collaboration
skills, with the ability to influence design practices across teams.Proactive problem-solving
mindset, with the ability to provide actionable recommendations.Strong interpersonal skills and the ability to work effectively in a
cross-functional team .
Work Environment :Fully remote position with a
human-centered design
focus.Collaborate with a team of UX researchers and interact with stakeholders from around the globe.
Apply Today :If you’re passionate about
UX research
and want to contribute to
innovative digital products , this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.