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Pyramid Consulting, Inc

Technical Writer

Pyramid Consulting, Inc, Plano, Texas, United States,


Immediate need for a talented

Technical Writer.

This is a

06+months contract

opportunity with long-term potential and is located in

Plano, TX/ Richmond, VA/ McLean, VA (Hybrid).

Please review the job description below and contact me ASAP if you are interested.

Job ID: 24- 48317

Pay Range: $25 - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

Develop, create and maintain formal process documentation, including procedures and process flow diagramsHelp to drive the annual, semi annual and quarterly maintenance/update of existing process documentation owned by various lines of businessIdentify opportunities to streamline, automate and enhance our data management practices, processes, controls, and validationsWork with team members to develop robust risk management processesConsultation and representation of well managed processes, customer experience, and risk management for new intentEffectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying and tracking needs and providing appropriate solutionsIdentify and suggest process improvementsTrack, document, and resolve process breakdowns, issues and risk eventsDriving process improvements aligned with desired customer outcomes

Key Requirements and Technology Experience:

Key Skills; Technichal WritingProcess DocumentationAttention to detailsTech Support or Technical backgroundProcess Management And Risk managementSix sigma or Lean six sigmaSwimlain Diagram /flowchartAgile and JiraPM ExperienceHigh School Diploma, GED, or equivalent certificationAt least 2 years of Document Creation or Technical Writing experienceAt least 1 year of Continual Improvement experienceBachelor’s Degree1+ years of Process Management experience1+ years of Project Management experience1+ years of experience working with Product and Technology teamsProcess Management training and certifications (Lean, Six Sigma)

Our client is a leading

Financial Industry,

and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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