GTT, LLC

Senior Service Designer Job at GTT, LLC in Toronto

GTT, LLC, Toronto, ON, CA

Job Description

Job Title: Senior Service Designer
Location: Toronto, ON
Duration: 4-month Contract
Work Type: Hybrid
Pay Range: C$650 - C$700/ Day

Description:

Join our team and help shape the future of service design!

As a Senior Service Designer, you'll play a pivotal role in crafting seamless and innovative user experiences. You'll work closely with cross-functional teams to design and improve services that meet both customer and business needs.

Key Responsibilities:

User-Centered Design: Conduct in-depth user research to understand customer needs and behaviors.
Service Blueprinting: Create detailed service blueprints and customer journey maps.
Cross-Functional Collaboration: Work closely with product managers, UX/UI designers, developers, and marketers.
Innovation: Facilitate workshops and co-design sessions to generate creative solutions.
Prototyping and Testing: Prototype and test service concepts to validate ideas.
Performance Analysis: Track and evaluate service performance metrics.

Required Qualifications:

Bachelor's degree in Service Design, Interaction Design, User Experience, or a related field.
3+ years of experience in service design or a similar role.
Strong proficiency in service design tools and techniques.
Excellent understanding of user research methods.
Experience working in cross-functional teams.
Strong problem-solving and communication skills.
Proficiency with service design tools like Miro, Lucidchart, or similar platforms.

Preferred Qualifications:

Master's degree in Service Design, Human-Centered Design, or a related field.
Experience working in sectors like finance, healthcare, or government.
Knowledge of digital transformation initiatives.
Experience working in Agile environments.
Certification in Design Thinking, Lean Six Sigma, or similar methodologies.

Let's create exceptional user experiences together!

Keywords: Service Designer, UX Designer, User Experience, Service Design, Customer Experience, User Research, Service Blueprinting, Design Thinking, Agile, Lean Six Sigma
24-14040 #gttca #gttjobs #LI-GTT #LI-Hybrid

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers

Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015