Manager, Marketing Channel Analytics and Operations

Squarespace is seeking a Manager to lead our Marketing Channel Analytics and Operations team.You and your team will power our growth strategy and investments through innovative analytical, process and technology solutions to help us scale our operations and grow our brand, subscribers and revenue efficiently. The depth and breadth of our marketing activities, from award-winning ad campaigns to multi-product CRM, and our growing portfolio of markets, products and brands means you'll solve complex questions with significant opportunity to influence business results.You are an exceptional analyst, business partner and people manager with expertise in cross-channel marketing data, measurement, process and technology solutions and success in setting and achieving roadmaps and milestones.This is a hybrid role working from our New York City headquarters (3 days per week). You'll report to the Director of Acquisition & Revenue Analytics.You'll Get To…Lead a team of skilled data and operations analysts to achieve business results, operational efficiency and career growthBuild cohesive partnerships across Marketing, Data Science, Engineering and other departments to drive our strategy, roadmap and outcomesDeliver innovative analytical, process and technology solutions to maximize scale and performance across paid and unpaid marketing channels, reflect industry best practices and serve a growing portfolio of Squarespace products and brandsSurface relevant business insights and market trends to senior leaders and empower business partners to understand and act on key metrics through self-service toolingPromote knowledge and best practices across our Insights & Analytics communityWho We're Looking For10+ years delivering analytical, process and technology solutions at a marketing agency or supporting an in-house marketing team5+ years managing a team, including hiring and developing talent and creating effective team structures and processesExperience driving marketing channel strategy, planning and performance through first- and third-party data, analysis, insights, decision frameworks and learning agendasExpertise in measurement solutions (marketing mix modeling, attribution, experimentation), customer segmentation and targeting, and campaign operations across brand and direct response channels (paid search, paid social, creator, video, etc)Knowledge of common AdTech and MarTech platforms (Tag Manager, Ad Server, DSP, SEO, CDP, ESP, Analytics Tools) and their respective business applications and privacy requirements; experience implementing and driving adoption of one or more platformsExpertise in SQL and one or more BI/visualization tools and best practicesExperience setting and achieving roadmaps, project plans and milestonesExceptional communicator and relationship builder who can navigate organizational complexity and drive alignment across functions and levels, including, experience working with VP and C-suite level stakeholders.Benefits & PerksA choice between medical plans with an option for 100% covered premiumsFertility and adoption benefitsAccess to supplemental insurance plans for additional coverageHeadspace mindfulness app subscriptionGlobal Employee Assistance Program (available January 2025)Retirement benefits with employer matchFlexible paid time off20 weeks for parental leave and up to 12 weeks to care for an ill family memberPretax commuter benefitEducation reimbursementEmployee donation match to community organizations6 Global Employee Resource Groups (ERGs)Dog-friendly workplaceFree lunch and snacksPrivate rooftopHack week twice per year!Cash Compensation Range: $148,500 - $239,200 USDThe base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to receive an incentive award as part of their total compensation.About SquarespaceSquarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.Our CommitmentToday, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal-opportunity workplace.#LI-Hybrid #LI-KP1Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.