Sandia Resort & Casino
MARKETING EVENTS MANAGER
Sandia Resort & Casino, Albuquerque, NM, United States
Position Summary
The Marketing Events Manager leads the events for all Sandia Resort & Casino on and off-property sponsored events. This position is responsible for booking and partnering with entertainment agencies for contracting talent and manages the approval submission process to resort leadership, gaming commission and tribal council. This manager must communicate efficiently and partner with the utmost professionalism with internal and external service providers. The Marketing Events Manager prepares proformas and postforms for the financial feasibility of the proposed entertainment (and/or entertainment series) and also manages the contracting and payment process of all entertainment expenses. This role is responsible for creating detailed event itineraries and coordinates all operational departments to ensure efficient execution of events.
Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.
Essential Duties and Responsibilities
PROMOTIONS:
This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process.
Knowledge, Skills, and Abilities
ENTERTAINMENT:
Education and Experience
Required:
License/Certifications/Registrations
The following selected physical activities are required to perform the essential functions of this position
Physical Requirement
Description
Balancing
Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Crouching
Bending the body downward and forward by bending leg and spine.
Feeling
Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
Finger Dexterity
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping
Applying pressure to an object with the fingers and palm.
Hearing
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Kneeling
Bending legs at knee to come to a rest on knee or knees.
Lifting
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Pulling
Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.
Pushing
Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
Reaching
Extending hand(s) and arm(s) in any direction.
Seeing
The ability to perceive the nature of objects by the eye.
Walking
Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.
Sitting
Particularly for sustained periods of time.
Standing
Particularly for sustained periods of time.
Stooping
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Working Conditions Required:
The content of this job description does not restrict management's right to assign or reassign duties and responsibilities to this job at any time.
The job description reflects the assignment of the essential functions of the current position but does not prescribe or restrict tasks that may be assigned. The essential functions are specified but are subject to change at any time for various reasons, including management discretion.
The Pueblo of Sandia reserves the right to make changes to the job description whenever necessary.
Selected candidates must submit to and pass a pre-employment drug and alcohol screening as part of the pre-employment process. Drug and alcohol screening will continue through post-hire testing to be conducted by a third-party random number generator. Selected candidates must submit to and pass a criminal background screening as part of the pre-employment process.
The Pueblo of Sandia is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
The Marketing Events Manager leads the events for all Sandia Resort & Casino on and off-property sponsored events. This position is responsible for booking and partnering with entertainment agencies for contracting talent and manages the approval submission process to resort leadership, gaming commission and tribal council. This manager must communicate efficiently and partner with the utmost professionalism with internal and external service providers. The Marketing Events Manager prepares proformas and postforms for the financial feasibility of the proposed entertainment (and/or entertainment series) and also manages the contracting and payment process of all entertainment expenses. This role is responsible for creating detailed event itineraries and coordinates all operational departments to ensure efficient execution of events.
Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.
Essential Duties and Responsibilities
PROMOTIONS:
- Partners with Marketing Manager for advertising and promoting Marketing Events
- Assists Marketing Manager in facilitating approvals with artists for use of name and likeness
- Monitors staff performance to ensure guest service standards are achieved.
- Assists, as needed and directed, with the overall marketing of Sandia Resort & Casino
- Responsible for the booking of entertainment at Sandia Resort & Casino amphitheater, casino lounge, sports bar, pool, ballrooms and other location on and off-property
- Responsible for coordination of production elements of entertainment such as: sound, lighting, scenery, props, special effects, projections, et.al.
- Manages visiting artist personal and technical riders
- Contracts and liaisons with Technical Director for lights and sound
- Monitors entertainment for profitability.
- Partners with various departments to ensure the success of marketing events.
- Reviews associated marketing materials for promoting marketing events.
- Partners with internal and agencies for radio/television, outdoor, digital and social media promotional exposure.
- Communicates effectively with all partners, leadership and finance department.
- Coordinates and schedules venue personnel such as: security, ushers, concession workers, catering, housekeeping, etc.
- Leads ticket pricing strategy (where needed) and partners with Box Office Manager for ticket sales and reports
- Manages Sandia Amphitheater for entertainment performances in conjunction with all operational partners.
- Coordinate with internal partners for artists specifics for hotel, food & beverage. security, transportation, etc.
- Performs other duties as assigned.
- Maintain confidentiality
- Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.
- Provides direct management and supervision to all reporting Team Members, typically for a larger department, operational area or more complex professional department.
- Functions as an advisor to the operations and sets goals that are results oriented, organized, and account for business challenges.
- Guides the team to achieve a well-defined structure and efficient operation.
- Delegates responsibilities to the most qualified Team Members through observing and understanding strengths and weaknesses.
- Creates an environment of teamwork, through communicating common goals, shows appreciation for team members contributions and on-going support, and leads by example.
- Collaborates and communicates effectively in a professional and articulate manner.
- Demonstrates strong knowledge of all reporting departments/operational areas.
- Strong analytical and critical thinking skills to identify problems, generate solutions, and implement them.
- Performs other job-related duties as assigned.
This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process.
Knowledge, Skills, and Abilities
ENTERTAINMENT:
- Understanding of live entertainment production
- Strong organizational skills
- Entertainment booking, routing, and contracts
- Ability to efficiently and professionally work and communicate with management and co-workers in a stressful environment
- Provide superior guest/client service
- Knowledge of entertainment demands
- My knowledge of Microsoft Office includes Excel, Access, Outlook and PowerPoint.
- Strong interpersonal and teamwork skills
- Time management skills and ability to manage multiple projects at the same time
- Excellent written and oral communication skills
- Experience in the marketing and advertising of entertainment events
- Ability to independently manage multiple projects and interface with colleagues in a professional manner.
- Ability to analyze research data
- Ability to create budgets and proformas for events.
- Assists with Player Development and Marketing programs as required by the Marketing Director
- Ability to meet firm deadlines with quick turnaround times
- Ability to use common sense and high levels of problem-solving skills
- Ability to communicate effectively and professionally
- Ability to build trusted and strong associations with internal and external partners
- Ability to manage last minute details and pivot as necessary
Education and Experience
Required:
- Bachelor's degree in marketing or related field.
- Three (3) years' experience in marketing/entertainment/public relations field.
- Gaming and Resort experience.
License/Certifications/Registrations
- Must be able to obtain and maintain the required STGC Gaming License.
- Will require a pre-employment and random drug screening.
The following selected physical activities are required to perform the essential functions of this position
Physical Requirement
Description
Balancing
Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Crouching
Bending the body downward and forward by bending leg and spine.
Feeling
Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
Finger Dexterity
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping
Applying pressure to an object with the fingers and palm.
Hearing
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Kneeling
Bending legs at knee to come to a rest on knee or knees.
Lifting
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Pulling
Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.
Pushing
Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
Reaching
Extending hand(s) and arm(s) in any direction.
Seeing
The ability to perceive the nature of objects by the eye.
Walking
Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.
Sitting
Particularly for sustained periods of time.
Standing
Particularly for sustained periods of time.
Stooping
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Working Conditions Required:
- Work hours subject to change with overtime work required to work various shifts, including weekends.
- Must be able to work long hours under stressful conditions.
- Subject to hazards which may cause personal bodily harm, smoke, common colds, influenza, dust, odors, and elevated noise levels.
- Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
- Duties may involve walking, standing for long periods of time, sitting, and crouching.
- Specific required movements include the following:
- Trunk-bend, twist, rotate, push, pull, and carry.
- Arms-reach, push, pull, lift, twist, and rotate.
- Legs-lift, push, pull, twist, and rotate.
- Hands-grasp, manipulate, bilateral coordination, overall and finger dexterity
- Eye and hand coordination
The content of this job description does not restrict management's right to assign or reassign duties and responsibilities to this job at any time.
The job description reflects the assignment of the essential functions of the current position but does not prescribe or restrict tasks that may be assigned. The essential functions are specified but are subject to change at any time for various reasons, including management discretion.
The Pueblo of Sandia reserves the right to make changes to the job description whenever necessary.
Selected candidates must submit to and pass a pre-employment drug and alcohol screening as part of the pre-employment process. Drug and alcohol screening will continue through post-hire testing to be conducted by a third-party random number generator. Selected candidates must submit to and pass a criminal background screening as part of the pre-employment process.
The Pueblo of Sandia is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.