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Crisis24

Manager, Events and Communications

Crisis24, Boca Raton, FL


This role is a part of the Global Communications team of GardaWorld, Crisis24's parent company.

As the Manager of Events and Communications, you'll be at the heart of creating memorable and impactful experiences that drive our business forward. In this role, you'll lead the charge in event strategy, planning, and execution, offering your expertise to craft events that don't just meet objectives-they make a lasting impression. You'll work closely with clients, vendors, and internal teams, orchestrating details to deliver impactful events that align with business vision and goals.

This is a unique opportunity to play a key role within the Global Communications team, where you'll collaborate across GardaWorld departments and business units worldwide, bringing together diverse ideas and resources to shape important gatherings. Based in Annapolis, Boca Raton, or Dallas, this individual contributor role will give you the chance to both manage and consult on events across a global scale-making each event an extraordinary reflection of our businesses.

Responsibilities:

1. Event strategy and planning:
    • Collaborate with internal stakeholders to understand their event objectives, target audience, and key messages.
    • Provide expert advice on event formats, themes, venues, and logistics to ensure optimal attendee experience.
    • Work with marketing and communications colleagues to develop comprehensive branding, sales enablement and integrated communications strategy in support of organizational goals.

2. Project management:
    • Oversee end-to-end event event project management and planning, including budget, timeline, task delegation, and resource allocation.
    • Manage multiple events simultaneously, ensuring adherence to deadlines and budgetary constraints.
    • Regularly monitor and evaluate project progress, identifying and addressing potential issues or risks proactively.


3. Vendor and stakeholder management:
    • Build and maintain strong relationships with vendors, venues, and external stakeholders.
    • Negotiate contracts, secure permits, and manage vendor selection processes to ensure cost-effective and reliable event services.
    • Coordinate with various internal teams, such as marketing, design, corporate security, to align event requirements and deliverables.


4. On-site event execution:
  • Oversee event setup on certain large-scale events, including layout design, signage, audiovisual requirements, and technical support.
  • Supervise event staff, ensuring seamless coordination and adherence to event timelines.
  • Address any issues or challenges that arise during events, making real-time decisions to maintain a positive attendee experience.


5. Evaluation and reporting:
  • Conduct post-event evaluations, including analyzing attendee feedback, event metrics, and financial performance.
  • Generate comprehensive reports and recommendations for future improvements.
  • Continuously stay updated on industry trends and best practices to enhance event management strategies.

6. Communications support:
  • Provide support and coordination of various communications strategies related to events, as needed.


Qualifications and Skills:
  • Bachelor's degree in Communications, Marketing, or a related field.
  • Proven experience of at least 7 years in-house event management, with a focus on large-scale global events on behalf of a business.
  • Strong project management skills, with the ability to handle multiple projects simultaneously.
  • Exceptional leadership and communication skills, with the ability to collaborate effectively with diverse stakeholders.
  • Extensive knowledge of event planning best practices, industry trends, and emerging technologies.
  • Proficient in using event/project management software and tools to streamline processes.
  • Strong problem-solving and decision-making abilities in high-pressure situations.
  • Self-motivated, highly-driven and strong capability for execution
  • Ability to travel as needed.


Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Other details
  • Job Family Marketing
  • Pay Type Salary


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