Tbwa Chiat/Day Inc is hiring: Content Program Manager Pittsburgh, PA in Phila

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.We are looking for a strategic operator who can help us build on recent successes in scaling Duolingo course content to develop a large-scale subject-agnostic AI-powered content machine. You’ll help us plan, generate, and launch high-quality learning content to our key markets and audiences. You will be responsible for optimizing a contingent workforce program to help Duolingo scale content generation, including workforce planning and adopting new technologies. You will partner with our learning designers and content developers on processes and quality, and with engineering and product on internal tooling. You will also work with R&D to scale new learning features.You will... Oversee the efforts of content creators from learning designers to engineers to contractors, helping everyone work together and achieve shared goalsManage operations for our contingent workforceOwn tracking and data visualization for our content operations, to improve planning, decision-making, and prioritizationSupport the development and launch of content experiments with close attention to technical details to continuously improve the Duolingo learning experienceContribute to the strategy, advocate for automation and tooling improvements, and help with prioritization of infrastructure changesCommunicate updates and plans to your team and to cross-functional stakeholdersYou have... Project management experience. You have demonstrated strong operational / organizational / project management ability, such as experience building and scaling processes from the ground upCollaboration skills. Partner with functions across the company—such as engineering, QA, product management, content development, and senior leadership—to ensure communication across teams and to foster collaboration across stakeholdersTech-savviness. You are proficient in managing and scaling workloads using technologyPeople management skills. You have experience hiring and/or managing contractors or a team of operational staffStrong communication skills. You have excellent verbal and written communication skills in EnglishRequirements... 2-4 years of experience working in a fast-paced high-growth environmentA Bachelor’s Degree or aboveExperience driving results in a cross-functional environmentProven ability to create and execute detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environmentAbility to work full-time from or relocate to Pittsburgh, PAExceptional candidates will have... Experience working in content development and/or edtechIntermediate or higher proficiency in a foreign languageUnderstanding of content management system (CMS) technologies#J-18808-Ljbffr