Medtronic is hiring: Principal UX Designer in Los Angeles

We anticipate the application window for this opening will close on - 13 Dec 2024

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Medtronic Diabetes business is one of the most exciting, dynamic, and challenging spaces in medical devices. More than 463 million people worldwide suffer from diabetes, and this is expected to reach close to 600 million in 10 years. The diabetes device industry is unique in that technologies available to monitor and manage diabetes are starting to converge with consumer electronics technology. As such, the experience is evolving; people living with diabetes have a stronger voice in therapy choice, care is transitioning away from specialists, and the role of artificial intelligence is elevating care.

As a Principal User Experience Designer in the Customer Centered Design team, you are passionate about human-centered design and have a deep understanding of the process and craft, but also have a nimble, creative, and pragmatic approach. You will be part of a multidisciplinary team (User Research, UI, and Industrial Design) and collaborate on new product features and user experience enhancements for patients, their caregivers, and healthcare professionals.

The role reports into the Senior Manager of User Experience.

This will be a hybrid role out of our Northridge, CA office (Tuesday to Thursday onsite).

A portfolio of work demonstrating experience creating exceptional design solutions is a requirement for application.

Responsibilities may include the following and other duties may be assigned:

• Lead the UI design for mobile apps that meet patient, caregiver, and business needs, align with UX strategy, and are technically feasible.
• Continuously learn, grow, and improve the craft of UX and UI design.
• Encourage a design process that is scalable, delivers consistency, creates efficiencies, and supports cross-team collaboration.
• Work closely with product leads, design team, and development programs to plan design efforts and define goals.
• Utilize Human-Centered Design, Outcome Driven Innovation (ODI), and similar processes to guide the creation of UI designs.
• Participate in initial exploration processes to identify user needs and opportunities to satisfy those needs.
• Interact directly with users through human-centered design techniques including participation in observational research, interviews, and concept testing to uncover needs, learn about user behavior, and explore design concepts.
• Direct the creation of interactive prototypes for mobile apps.
• Lead project definition activities, such as workshops and requirements sessions.
• Participate in usability testing of prototypes, documenting findings and making design recommendations.
• Create design specs (user flows, prototypes, user interface design specifications) to communicate concepts and designs to internal partners.
• Work with developers to maintain design intent and bring concepts to life.
• Support creation and maintenance of a library of design elements to ensure reusable, proven, and tested patterns are clearly documented and consistently implemented.
• Navigate regulated product development process to deliver design intent that addresses user and business needs.
• Prepare clear and effective oral and written reports of current design activities status, progress, and plan, as required by project or department management.

Must Have: Minimum Requirements

• Bachelor's degree required.
• Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.

Nice to Have:

• Demonstrated experience designing consumer-level mobile and web applications.
• Have a clear understanding of all aspects of User Experience and User Interface Design.
• Experience with UX design of enterprise B2B software including responsive sites and enterprise software.
• Experience conducting user testing / user research.
• Experience creating experience frameworks to structure user research insights – e.g., user journeys, service blueprints, affinity diagrams, value proposition canvas.
• Experience designing to Section 508 / WCAG 2.0 accessibility guidelines.
• Experience designing for internationalization and supporting localization.
• Working knowledge of HTML / CSS / JavaScript / XML.
• Familiar with applying scalable UI design systems.
• Work effectively with all levels of the organization.
• Communicate clearly, in written, verbal, and visual forms, being equally facile with technical and non-technical team members.
• Ability to quickly understand and become proficient in domain knowledge.
• Working knowledge of diabetes therapy, clinical data, business plans, and competitive products.
• Medical device and/or previous Medtronic experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD): $142,400.00 - $213,600.00. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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