Audio Visual Technician

Title: AV Field Engineer / Network Technician

Location: Sacramento, CA (with travel within the Sacramento and Bay Area regions, and up to 15% travel to Southern California)

Pay Rate: $30-$40/hr

The ideal candidate will have a strong background in AV systems, including video conferencing, audio setup, and network IP distribution. This role involves direct client interaction, overseeing installations, and providing technical solutions.

Key Responsibilities:

• Install, troubleshoot, and oversee the installation of AV systems, including video conferencing and audio equipment.
• Engage with clients to understand their needs and provide customized solutions.
• Perform light programming and configuration of AV systems, including audio setups.
• Manage video over IP applications and network IP distribution. Create and review detailed technical drawings and bills of materials for AV installations.
• Troubleshoot and resolve video conferencing room issues, including power cycling, network connectivity, cable management, licensing, and Tier 2 support.
• Provide remote support for helpdesk tickets and assist with office-based engineering tasks when not on-site.

REQUIRED SKILLS AND EXPERIENCE:

• Proven experience as a field technician, preferably in AV or related fields.
• Strong technical knowledge of video conferencing systems, AV equipment, and network troubleshooting.
• Hands-on experience with AV over IP systems and category cable installations. Strong communication skills, both over the phone and in person, as you may be the first point of contact for clients.

NICE TO HAVE SKILLS AND EXPERIENCE

• Familiarity with major AV manufacturers and industry certifications.
• Network certifications and experience with network troubleshooting.
• Certifications: CTS preferred; network certifications are a bonus. IT knowledge, particularly with platforms like Zoom, is a plus. Ability to design and execute installation plans, including creating technical drawings and bills of materials.
• Experience with professional AV installations, integrating AV systems into IP networks, and performing field terminations.

Additional Information:

• Strong communication skills, both over the phone and in person, as you may be the first point of contact for clients.
• Mileage reimbursement for work-related travel in personal vehicles.