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Creative Circle

Creative Circle | Directory Assistant | boston, ma

Creative Circle, Boston, Massachusetts, United States,


Our global software client is looking for a Directory Assistant to help their team on this long-term freelance assignment. This role is onsite in Boston, MA.

The Directory Assistant will be responsible for: - Maintain professional appearance of building lobby and reception area. - Ensure meeting rooms serviced appropriately prior to meetings/events and assist with large events set up, room reservation, planning, and execution. - Coordinate with build space manager and ensure liability waivers are signed and recorded before entering the Tech center. - Receive/ distribute mail and perform shipping functions for facility. - Function as a liaison between event coordinators, customers, vendors, and visitors. - Support, manage visitor tours and function as an ambassador to event coordinators. - Create new access badges (all types) and assist visitors for meetings. - Ability to demonstrate excitement and pride to be part of the Autodesk team. - Professionally manages all phone calls and routes callers and answers questions in a timely and courteous manner. - Manage card key access and/or photo ID system for building and grant access to employees. - Maintains security requirements by ensuring visitors and contractors sign visitor log and by distributing guest badges. - Alerts Security or Facilities staff of any disturbances or potentially issues. - May function as point of contact in case of an emergency or disaster, coordinating with Facilities staff. - Coordinate taxi service, van service or contracted bus service for large meeting and events. - Assist with events for company within the Conference Business Center and executive conference room which include room reservation, meeting preparations, and planning. - Uses company intranet to look up employees contact information. - Communicate with employees on site-specific issues. - Generate purchase orders using Ariba and manage expense in concur. - Distributes all outbound mail in time for daily departure by courier or USPS. Manages international shipping function and becomes familiar with relevant shipping rules and regulations. - Manages conference room bookings, loaner equipment (remote controls, adaptors, headphones, etc.) distribution. - Responsible for corporate transportation program which includes shuttles, Building parking, Garage Parking, and taxi service.

The ideal Directory Assistant should possess the following: - Minimum high school diploma or GED - Ability to Multi-task - 1-3 years of Concierge/Front desk reception experience - Energetic and detailed-oriented - Basic computer knowledge, i.e., MS Word, Excel, SharePoint a Plus - Customer Service experience - Highly organized and ability to troubleshoot