Community Manager – Account Management Team Job at Dope Marketing in Eagan

Job Title: Community Manager – Account Management Team

Location: Eagan, MN (Full-Time, In-Person)

Compensation: $70,000 Base Salary + OTE Bonuses ($6,000-$18,000 annually)

About DOPE Marketing

DOPE Marketing is a local startup that combines creativity, technology, and traditional marketing expertise to empower businesses through automated direct mail solutions. We are proud to have ranked #7 for marketing companies in Minnesota on the Inc. 5000 and are on a fast-paced journey to the moon! 

Our flagship platform, DOPE 3.0, allows businesses to send postcards, personalized notes, and gifts with no minimum order—revolutionizing how they connect with customers.

About the Role:

We are looking for a full-time Community Manager to join our Account Management department in Eagan, MN. As a Community Manager, you will work with businesses already using our platform, helping them unlock the potential of DOPE 3.0 by implementing targeted mailing campaigns. This is a sales-oriented role focused on client onboarding, engagement, retention, and upselling. You will be a key player in driving account growth and ensuring customer success through our unique marketing and print solutions.

After training is completed and department goals are set, hybrid work options may be earned in the Community Manager position. 

Key Responsibilities:

• Represent DOPE Marketing by being the go-to resource for your client portfolio.
• Collaborate interdepartmentally to identify and implement custom tailored strategies for your client portfolio based on their unique business goals, upselling or cross-selling when appropriate.
• Provide education to your client portfolio on various product features, services, resources, and tools and clearly communicate the value DOPE Marketing brings to their business.
• Monitor success, identify areas of improvement, and adjust strategies based on data driven decisions geared towards maximizing the success of your client portfolio.

Who We’re Looking For:

• Experience: You have 2+ years of experience in Sales, Account Management, or Community Management.
• Interpersonal and Communication Strength: You excel at building relationships and clearly articulating ideas, driven by a passion for solving challenges.
• Adaptability: You thrive in a fast-paced, dynamic startup environment.
• Self-Directed Execution: You’re comfortable working with strategic direction to independently develop action plans, tackle obstacles, and achieve success without the need for step-by-step instructions.
• Technical Knowledge: Familiarity with HubSpot CRM or similar platforms is preferred but not required.
• Industry Insight: Experience with SaaS or marketing automation tools is a plus. 

Perks and Benefits:

• Full Benefits Package: Medical, Dental, and 401(k)
• Paid Time Off: 2 weeks PTO annually
• Monthly Company Events: Fun outings, philanthropic events, and team-building activities
• Opportunity to Travel: Optional but encouraged!
• In-Person Role: Based in Eagan, MN, with hybrid options possible after training

Why Join DOPE Marketing?

We are a fast-growing startup with a bold vision and a fun, innovative team culture. At DOPE Marketing, you’ll play a pivotal role in helping businesses grow while enjoying the thrill of working with a company that’s breaking new ground in direct mail and marketing automation. 

If you want to be part of something exciting and take your career to the next level, this is your chance to jump on board!