Keokuk Homestore
Design & Administrative Assistant Job at Keokuk Homestore in Keokuk
Keokuk Homestore, Keokuk, IA, United States
Job Description
Job Description
Benefits:
Job duties
Administrative support
- Correspondence with vendors and customers
o Answering phones, making calls, taking messages
o Emailing from work email account
- Scanning, copying, filing
- Ordering
o Assist in pricing orders/doubles checking pricing from designer
o Place orders with vendors
o Write orders for back office use
o Update google spreadsheet with order/shipping details
o Send weekly updates to customers about order statuses
- Receiving
o Track order delivery
o Tag with special order ticket once received
o Contact customer to notify/set up delivery
- Follow up with problem orders, returns, warranty claims, etc.
- Send thank you notes to customers who have completed projects
- Follow up with customers who received quote but never placed an order
Showroom duties
- Keep material library updated
- Help keep showroom tidy by putting away samples, etc.
- Keep shelves stocked and price tags updated
Design tasks
- Accompany designer to customers homes
o Takes notes
o Help measure
o Take photos
- Assist customers who visit the showroom when designer isnt present/available
- Upload products into Design Files for designer presentation/pricing
- Help create and post weekly Facebook ads for the Homestore
-
Bookkeeping
Responsibilities May Include:
Accounts Receivable:
Invoicing customers / running statments
Recording customer payments into software
Bank Deposits
General:
Receiving inventory
Generating reports
Maintaining accurate records
Waiting on customers
Stocking shelves
Counting inventory
Preferred Requirements:
Must possess basic computer skills. Candidates must be well versed in Microsoft Office Suite, particularly Excel.
Strong communication and organizational skills are necessary.
Ability to quickly learn industry specific software.
Attention to detail and adherence to deadlines is crucial in this fast-paced environment.
The ability to maintain accurate records, prepare forms, verify information, and resolve routine problems is essential.
Time management skills.
Customer service skills.
Prior Experience or Education preferred.
Please send cover letter and resume to Erin.hoover@klhomestore.com
*Must be able to pass pre-employment drug test
Kansas Lumber Homestore is a drug-free workplace and an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
- Incentives
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Job duties
Administrative support
- Correspondence with vendors and customers
o Answering phones, making calls, taking messages
o Emailing from work email account
- Scanning, copying, filing
- Ordering
o Assist in pricing orders/doubles checking pricing from designer
o Place orders with vendors
o Write orders for back office use
o Update google spreadsheet with order/shipping details
o Send weekly updates to customers about order statuses
- Receiving
o Track order delivery
o Tag with special order ticket once received
o Contact customer to notify/set up delivery
- Follow up with problem orders, returns, warranty claims, etc.
- Send thank you notes to customers who have completed projects
- Follow up with customers who received quote but never placed an order
Showroom duties
- Keep material library updated
- Help keep showroom tidy by putting away samples, etc.
- Keep shelves stocked and price tags updated
Design tasks
- Accompany designer to customers homes
o Takes notes
o Help measure
o Take photos
- Assist customers who visit the showroom when designer isnt present/available
- Upload products into Design Files for designer presentation/pricing
- Help create and post weekly Facebook ads for the Homestore
-
Bookkeeping
Responsibilities May Include:
Accounts Receivable:
Invoicing customers / running statments
Recording customer payments into software
Bank Deposits
General:
Receiving inventory
Generating reports
Maintaining accurate records
Waiting on customers
Stocking shelves
Counting inventory
Preferred Requirements:
Must possess basic computer skills. Candidates must be well versed in Microsoft Office Suite, particularly Excel.
Strong communication and organizational skills are necessary.
Ability to quickly learn industry specific software.
Attention to detail and adherence to deadlines is crucial in this fast-paced environment.
The ability to maintain accurate records, prepare forms, verify information, and resolve routine problems is essential.
Time management skills.
Customer service skills.
Prior Experience or Education preferred.
Please send cover letter and resume to Erin.hoover@klhomestore.com
*Must be able to pass pre-employment drug test
Kansas Lumber Homestore is a drug-free workplace and an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.