AppleOne
AppleOne is hiring: Instructional Designer in Charlotte
AppleOne, Charlotte, NC, US
Job Description
Job Description
Job Overview:
Location 100% onsite in Charlotte, NC
Hourly: $35+
Financial and/ or Banking industry background is highly Preferred
We are seeking a skilled and detail-oriented Instructional Designer (Procedure Writer and Publisher) to develop, review, and maintain accurate and clear procedural documentation. This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.
Key Responsibilities:
Content Creation:
• Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
• Translate complex processes into user-friendly and actionable documentation.
Collaboration:
• Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
• Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.
• Document Management:
• Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
• Standardize formatting, style, and language for all procedural documentation to ensure consistency.
Publishing:
• Prepare final documents for publication in various formats (print, web, or digital).
• Ensure accessibility and usability of documents for all relevant audiences.
Continuous Improvement:
• Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
• Stay updated on industry trends and best practices in technical writing and documentation.
Qualifications
• Proven experience in writing, editing, and publishing procedural or technical documentation.
• Exceptional written and verbal communication skills.
• Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
• Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
• Basic understanding of process mapping or workflow development tools.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824
Company DescriptionLocation 100% onsite in Charlotte, NC
Hourly: $35+
Financial and/ or Banking industry background is highly Preferred
We are seeking a skilled and detail-oriented Instructional Designer (Procedure Writer and Publisher) to develop, review, and maintain accurate and clear procedural documentation. This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.
Key Responsibilities:
Content Creation:
• Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
• Translate complex processes into user-friendly and actionable documentation.
Collaboration:
• Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
• Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.
• Document Management:
• Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
• Standardize formatting, style, and language for all procedural documentation to ensure consistency.
Publishing:
• Prepare final documents for publication in various formats (print, web, or digital).
• Ensure accessibility and usability of documents for all relevant audiences.
Continuous Improvement:
• Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
• Stay updated on industry trends and best practices in technical writing and documentation.
Qualifications
• Proven experience in writing, editing, and publishing procedural or technical documentation.
• Exceptional written and verbal communication skills.
• Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
• Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
• Basic understanding of process mapping or workflow development tools.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.\r\n\r\nMrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.\r\n\r\nMrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r\n\r\nMrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.