Store Manager Los Angeles - Dries Van Noten (Fashion) Job at PUIG in Los Angeles
PUIG, Los Angeles, CA, United States
Team: Retail
Job type: Permanent
Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.
The Opportunity
As the Store Manager at Dries Van Noten, you will lead the daily operations of our Los Angeles Boutique. Your role is to inspire a team of sales associates, ensuring they deliver exceptional customer service and achieve sales targets while upholding the brand’s high standards. Your passion for the Dries Van Noten philosophy and leadership skills will drive the store’s success and provide clients with unforgettable experiences, reflecting the essence of our brand.
What you'll get to do
- Recruit, train, and inspire a talented sales team to deliver exceptional service.
- Set performance goals, conduct reviews, and provide regular coaching to your team.
- Foster a collaborative and positive team environment to drive employee engagement.
- Lead by example, engaging in selling and creating memorable client experiences.
- Develop personalized client relationships that embody the Dries Van Noten philosophy.
- Building the most appropriate product offer (buying participation, reorders, transfers, etc.).
- Monitor sales targets, track performance, and implement strategies to exceed goals.
- Resolve customer inquiries and escalations with professionalism and efficiency.
- Maintain expert knowledge of Dries Van Noten collections and provide personalized recommendations.
- Act as a brand ambassador, representing Dries Van Noten in all client interactions.
- Ensure the store’s presentation meets high visual merchandising standards.
- Oversee inventory management, perform stock checks, and coordinate replenishments.
- Analyze sales data and implement strategies to improve efficiency and profitability.
- Uphold operational policies, including cash handling, security, and health & safety.
- Provide weekly reports on sales trends, team performance, and operational insights.
- Collaborate with the head office to align store operations with overall business goals.
A reasonable estimate of the current salary is $110,000-$130,000 USD.
We'd love to meet you if you have
- 5-7 years of retail sales experience, with 3-5 years in a leadership role, ideally in luxury retail.
- Strong leadership and people management skills, with the ability to motivate a high-performing team.
- Proven success in driving sales and achieving targets.
- Excellent communication and customer service skills.
- Passion for luxury fashion and a strong appreciation for art and culture.
- Proficiency in retail software and POS systems.
- Fluent in English, other languages are a major plus.
A few things you'll love about us
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation & benefits package.
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.