Alliance Franchise Brands
Alliance Franchise Brands is hiring: Sign Specialist - Sign and Graphics in Plym
Alliance Franchise Brands, Plymouth, MI, United States
Signage Specialist
Image360 - Plymouth, a growing and dynamic signage and experiential graphics company seeks motivated, personable and knowledgeable Signage Specialist with prior experience in the sign industry to manage existing active account opportunities as well as develop new account relationships.
Job Description
This position is responsible for engaging with existing and new customer accounts, and providing expert advice and solutions with a view toward providing an outstanding client experience. The Sign Specialist manages several forms of client communication to uncover needs, provide solutions and lead the sales process through completion.
Job responsibilities
Evaluate clients’ needs and develop solutions based on those needs, generating estimates and seeing projects through to completion in collaboration with the graphics, production and installation departments.
Quality assurance and client service of outgoing jobs
Ability to be a conduit between our operations team and clients in order to ensure strong client service, timeliness and quality.
Oversee in-house front counter sales
Systematic estimate management and follow up
Maintain client contact information in an organized and presentable method
Qualifications / Skills:
At least 2 years of sign company experience
Proficiency in Microsoft Office Suite
Professional, upbeat, and outgoing with excellent people skills
Detail-oriented, dependable, and self-motivated
Positive outlook, goal-oriented, and reliable
Clean driving record with dependable vehicle and valid driver’s license
Expertise in Internet search
Strong communication skills, both written and verbal
Keen multi-tasking abilities
Self-motivated and team player
Ability to continue and build professional relationships with diverse customer/prospect base
Knowledge of sign industry substrates, media, products a plus but not necessary
Successful Candidates will have experience in the some of following areas:
Previous experience in the sign / graphic industry.
Knowledge of sign / graphic industry substrates, media, and products.
Design software applications:
Adobe InDesign – current version
Adobe Illustrator – current version
Adobe Photoshop – current version
Adobe Acrobat Professional – current version
FlexiSign – current version
THIS IS NOT A GRAPHIC DESIGNER POSITION
About the Opportunity
M-F, business to business accounts
Introductory and ongoing training provided
Team environment
Benefits package including paid vacation and insurance
Bonus incentive package
Compensation commensurate with experience level
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