Salon Front Desk Receptionist/ Social Media Manager (HYBRID POSITION*) Job at SO

Job Title: Social Media Manager/ Salon Receptionist (hybrid position)

Location: Societe Salon

Job Type: Full time position ( working on social media and working the front desk)

About Us: Societe Salon is an upscale, family-friendly, and specialty salon dedicated to providing exceptional and luxury services for our clients. We are looking for a friendly and organized receptionist to join our team. We are also seeking a creative and result driven Social Media Manager to elevate our online presence and engage with our audience. Our social media plays a big part in our company and bringing in clients. Maintaining our social media will help continue to elevate our business.

Key Responsibilities: ( Front Desk Receptionist)

• Greet clients warmly and ensure a welcoming atmosphere

• Answer phone calls and respond to inquiries regarding services and appointments

• Schedule and confirm appointments using salon software

• Maintain the reception area, ensuring it is clean and organized

• Process payments and manage cash register transactions

• Assist stylists and service providers with client needs

• Promote salon services and products to clients

• Maintain accurate records of client appointments and information

(Social Media Manager)

• Develop and implement a comprehensive social media strategy to enhance brand awareness and engagement

• Create, curate, and manage published content (images, video, text) across various social media platforms

• Monitor social media channels for trends, customer feedback, and engagement opportunities

• Analyze performance metrics and generate reports to assess the effectiveness of campaigns and strategies

• Stay up-to-date with the latest social media trends, tools, and best practices

• Engage with followers by responding to comments and messages in a timely manner

•  Plan and execute social media advertising campaigns, managing budgets and targeting

Qualifications: (Front Desk Receptionist):

• Previous experience in a receptionist or customer service role, preferably in a salon or spa setting

• Strong communication and interpersonal skills

• Proficiency in using salon management software and basic computer skills

• Ability to multitask and work in a fast-paced environment

• A friendly and professional demeanor

Social Media Manager:

• Proven experience as a Social Media Manager or similar role

• Strong understanding of social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.) 

• Excellent written and verbal communication skills

• Creative thinking and problem-solving abilities

• Ability to work independently and manage multiple projects simultaneously

• Knowledge of video editing is a plus

What we offer: We are able to offer a competitive salary, opportunities for advancement in both fields and one position as a whole, a dynamic and collaborative work environment, as well as a positive and supportive work environment. 

How to apply : Please send your resume and a brief cover letter via email to our Salon Manager, Sarah at Sarah@societesalons.com. We look forward to hearing from you and potentially discussing future opportunities!