AEG
VIP Club Busser - Alpine Valley Music Theatre Job at AEG in Elkhorn
AEG, Elkhorn, WI, United States
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The Role
The primary responsibility of a Busser is to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The primary responsibility of a Busser is to reset tables in a speedy professional and effective manner as guests leave the VIP Club. Bussers are also responsible for the grooming of the entire VIP club and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.
•Responsible for the overall cleanliness of the VIP Club and service areas.
•Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
•Between settings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
•Respond appropriately to guest requests. Communicate guest requests to server immediately.
•Communicate with server and hostess to assure efficient seating, table utilization and customer service.
•Assist server as needed with food delivery, especially with large parties and during peak periods.
•Attend mandatory meetings.
•Perform all assigned side work.
•Perform general cleaning tasks to adhere to health and safety standards.
•Complete other duties as assigned by supervisor.
Qualifications:
•Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays.
•Must have a high school diploma.
•Must be able to succeed in a face paced environment.
•Must maintain personal hygiene and a well groomed appearance standards.
•Ability to work independently or in a team setting during set up and execution of service.
•Willingness and drive to exceed the guest expectations.
•Ability to effectively listen and take direction from supervisor.
•Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.
•Have some experience in the food and beverage industry.
•Ability to work under pressure while maintaining a smile.
•Ability to transport up to 50lbs on a continuous basis.
•Ability to be standing and walking for long periods of time.
•Knowledge of the appropriate table settings and service ware.
•Ability to retain and recite menu details
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Education
Preferred
Preferred
The Role
The primary responsibility of a Busser is to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The primary responsibility of a Busser is to reset tables in a speedy professional and effective manner as guests leave the VIP Club. Bussers are also responsible for the grooming of the entire VIP club and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.
•Responsible for the overall cleanliness of the VIP Club and service areas.
•Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
•Between settings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
•Respond appropriately to guest requests. Communicate guest requests to server immediately.
•Communicate with server and hostess to assure efficient seating, table utilization and customer service.
•Assist server as needed with food delivery, especially with large parties and during peak periods.
•Attend mandatory meetings.
•Perform all assigned side work.
•Perform general cleaning tasks to adhere to health and safety standards.
•Complete other duties as assigned by supervisor.
Qualifications:
•Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays.
•Must have a high school diploma.
•Must be able to succeed in a face paced environment.
•Must maintain personal hygiene and a well groomed appearance standards.
•Ability to work independently or in a team setting during set up and execution of service.
•Willingness and drive to exceed the guest expectations.
•Ability to effectively listen and take direction from supervisor.
•Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette.
•Have some experience in the food and beverage industry.
•Ability to work under pressure while maintaining a smile.
•Ability to transport up to 50lbs on a continuous basis.
•Ability to be standing and walking for long periods of time.
•Knowledge of the appropriate table settings and service ware.
•Ability to retain and recite menu details
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Education
Preferred
- High School or better
Preferred
- Food Handler's
- ServSafe-food handling